Tommy's Express® Car Wash

Tommy's Express® Car Wash in Waterloo, IA provides a quick and efficient car washing experience all year round, no matter the weather. The mission of the company is to enrich lives, add value, and serve the community. Customers can download the Tommy's Express app and sign up for an Unlimited or PayPerWash TommyClub® membership to enjoy free vacuums and mat washers. Reviewers have found the car wash to be impressive, with one describing it as "pretty awesome," despite the initial unnerving experience of the car moving on its own. The cleaning quality is praised, and the company's customer service stands out, especially with an employee named Ray. Customers have noted how Ray is always helpful, friendly, and goes above and beyond, ensuring mats are washed and dried while detailing is done. While one reviewer suggests that the pre-wash process could be improved for vehicles with toppers, the overall experience at Tommy's Express Car Wash remains highly rated. Many customers express their satisfaction and appreciation for the service, often returning to see Ray and commend his exceptional customer service.