About SERVPRO of Black Hawk County
SERVPRO of Black Hawk County is a trusted and committed business specializing in various restoration services, including fire and water restoration, mold remediation, and biohazard cleanup. They are recognized for their diligent work, professionalism, and caring approach, treating each property as if it were their own. The team is often praised for their excellent customer service, taking the time to answer questions and offer valuable information. Customers appreciate the staff's friendliness and helpfulness during challenging times, as well as their efficient handling of flood restoration projects. The Restoration Manager, Jeremiah Pates, is noted for keeping clients informed throughout the process. By choosing SERVPRO, customers can trust that their properties will be restored "Like it never even happened."
Alexis and her co worker were very pleasant, friendly and kind. They did a fantastic job for us. very impressed and pleased. I have recommended Serv Pro to a friend and they will be contacting you for an appointment. Wonderful job ladies, you are the best!!!!!!
Arrived quickly after initial call and took us through what their processes would be. DeVante, Brandon, and Payton followed up each day and kept us informed. Great overall experience!
The team from SERVPRO was top notch. They made the best possible experience out of a horrible time when our sump pump stopped working during a day of downpour and was flooding our basement. Brett answered my call quickly in the middle of the night and his team: Dillon, Eli, Bill, and Marcus were friendly and professional from the start. Dillon explained everything they were doing, kept me updated and answered all my questions. Even though overnight things went from normal to living amongst all of our belongings upstairs, Brett and his team made the situation as easy as it could have been, under the circumstances. Highly Recommend!