Aable Pest Control, Inc.

May 2026

I paid $900 for sentricon baits around my home. And signed a contract to pay $240 a year, for maintenance for them to come out every year and check my bait, they came out one year later and then I didn't hear or see them for 2 years when I called them they said that the baits do not need to be maintenanced every year I questioned why I still needed to pay $240 a year for bait maintenance..... I canceled my services and I still to this day have active new termite damage on my front porch, and a dead tree in my yard. Terrible service, when talking on the phone rude and absolutely unprofessional, demanding I pay them for services they did not render, and I currently still...read full review

Jun 2024

The service is great, however billing is an issue. The billing is done by McCloud pest in Chicago. Last year I didn't get any bills and finally called. The Waterloo office sent me copies of the 4 bills I owed. Now to get a bill, the tech has the Waterloo office send me an invoice. In May, I sent a check made out to McCloud and mailed to Waterloo office. They sent it on to McCloud. 1 month later check had not cleared. When I called McCloud they told me to call Waterloo and Waterloo told me to call Chicago. I finally spoke to Waterloo manager who couldn't be bothered to pick up a phone on this or billing. All he would do is email. I am not the only client having issues with billing. To bad billing is bad because the technician Al is great. I finally canceled my service with them.

Nov 2023

The techs (Albert) are really great to deal with however, the customer service is yet to be desired in the office. They was one EXTREMELY rude lady in the front office. Another told me I needed to call back a month from now to schedule an appointment for a problem that I have right now. I understand understaffing but again, why isn't customer service a priority? They have been very difficult to work with.