Photos for Rabe Hardware - Fireplace Showroom (Vinton)
Reviews for Rabe Hardware - Fireplace Showroom (Vinton)
Add your commentRabe Hardware - Fireplace Showroom (Vinton)
112 W 4th St, Vinton
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112 W 4th St, Vinton
Directions Call Website Suggest an Edit
I contacted Rabe because a family member raved about them. I did not have a similar experience. I asked for an estimate to remove an old wood burning heater and then cap and seal the chimney (in a garage). They never came by. I called again, they were going to be in Vinton and could probably come by to check it out. Never heard from them. A few months later, I called and left a message. Nothing. I tried one more time and left a message as the person (not using the name on purpose) in charge of scheduling these types of appointments is always out, probably installing a fireplace. I removed the wood burner myself, it wasn't difficult. Now I need to get a cap on it... read full review
The older lady who works there was exceptionally rude. They close at 6. We arrived at 5:45 because some of us have to work. The door was already locked. Called to see if she would open the door so we could look for 5 minutes. And the entire time she made us feel bad and acted as if we were an inconvenience. Won’t be doing anything business with this company.