Mar 2025
They were absolutely exceptional! I needed to get a small button fixed and they did that with no charge! They absolutely made my day! The woman working there was so kind and really helpful. I will definitely be coming back.
About Executive Cleaners
Executive Cleaners offers professional dry cleaning services across four locations in Altoona, Clive, Johnston, and Urbandale, Iowa. Understanding that life can be busy, they provide convenient options including drive-through service, express bag service, and same-day service. Their range of services includes shirt laundry, wedding dress cleaning and preservation, down bedding and household items, leather, suede, and furs, as well as uniforms and lab coats.
Customer feedback highlights the attentiveness of the staff, particularly at the Urbandale location. Regular customers appreciate the current management's commitment to addressing concerns and listening to requests. While some specialty items may require sending out for cleaning, such as a red fringe suede jacket, the process is clearly communicated to clients. Although there have been concerns about previous experiences and staff changes, many customers feel confident in the service provided since 2019. Overall, Executive Cleaners aims to ensure that every item is treated with care, making it a reliable choice for dry cleaning needs. For more information, customers are encouraged to call or visit their website.
Reviews
Sep 2023
In response to Abdul -- I have been frequenting this location for over 3 years now and the "Joe" you are referring to left this company before I began coming to Executive Cleaners. I know the current manager at the Urbandale store has never laundered a sweater/pullover shirt of mine unless the garment specifically says "Do Not Dry Clean." She is very attentive and genuinely listens to customer requests. Unfortunately, there are people that bring in clothing that was previously damaged elsewhere and try to get the items replaced or want store credit, etc. I'm not insinuating that you were, I'm just trying to convey that procedures and staffing have changed from several… read full review
May 2023
In response to Abdul -- I have been frequenting this location for over 3 years now and the "Joe" you are referring to left this company before I began coming to Executive Cleaners. I know the current manager at the Urbandale store has never laundered a sweater/pullover shirt of mine unless the garment specifically says "Do Not Dry Clean." She is very attentive and genuinely listens to customer requests. Unfortunately, there are people that bring in clothing that was previously damaged elsewhere and try to get the items replaced or want store credit, etc. I'm not insinuating that you were, I'm just trying to convey that procedures and staffing have changed from several… read full review
Photos
Hours
Monday 7AM - 7PM
Tuesday 7AM - 7PM
Wednesday 7AM - 7PM
Thursday 7AM - 7PM
Friday 7AM - 7PM
Saturday 8AM - 12PM
Sunday Closed
Good to know
- specialties: leather, dresses
Location
3850 100th Street, Urbandale, IA 50322
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