Spoke with the oncall person last night while trying to help an elderly gentleman. He was very kind and patient and followed up today to make sure everything was ok. Appreciate the awesome customer service.
May 2024
In February, I called Kapaun and Brown on a Sunday day night and they returned call/came over promptly 8:30 Monday morning. Utility company had shut heat off Saturday due to improperly working. Not only did they install a new Lennox furnace, but Denny brought over two space heaters, as the nights were still cold! By Wednesday, new furnace was installed. These men were professional, friendly and furnace very reasonably priced! If you have furnace needs, I heartily recommend them!
June 2023
Kapaun and Brown has been doing our annual A/C and furnace preventative service checks. Jared has been professional and explained how our system is running during these services.
We knew last year our A/C unit was not long for the haul: during this year’s routine check up, Jared explained the issues with our current A/C unit, and we decided to replace the unit. Bryan came to our house for estimates and discussion of how to get better air flow in our home, and when we needed the new unit, Kapaun and Brown was responsive and had our unit installed within 1 week. Trevor and Josh were professional, courteous, and knowledgeable during install. After the sale, Bryan... read full review
Spoke with the oncall person last night while trying to help an elderly gentleman. He was very kind and patient and followed up today to make sure everything was ok. Appreciate the awesome customer service.
In February, I called Kapaun and Brown on a Sunday day night and they returned call/came over promptly 8:30 Monday morning. Utility company had shut heat off Saturday due to improperly working. Not only did they install a new Lennox furnace, but Denny brought over two space heaters, as the nights were still cold! By Wednesday, new furnace was installed.
These men were professional, friendly and furnace very reasonably priced! If you have furnace needs, I heartily recommend them!
Kapaun and Brown has been doing our annual A/C and furnace preventative service checks. Jared has been professional and explained how our system is running during these services. We knew last year our A/C unit was not long for the haul: during this year’s routine check up, Jared explained the issues with our current A/C unit, and we decided to replace the unit. Bryan came to our house for estimates and discussion of how to get better air flow in our home, and when we needed the new unit, Kapaun and Brown was responsive and had our unit installed within 1 week. Trevor and Josh were professional, courteous, and knowledgeable during install. After the sale, Bryan... read full review