About Schaal Plumbing, Heating and Cooling
Schaal Plumbing, Heating and Cooling provides professional heating and air conditioning services in Des Moines, Iowa City, and Cedar Rapids. With over 75 years of experience, their team of technicians offers 24/7 emergency services. Customers appreciate Schaal's informative and trustworthy approach. Technicians are described as thorough, efficient, and respectful. Schaal is known for its excellent customer service and for explaining options clearly, including financing. They offer maintenance services for furnaces and air conditioning units, as well as installations of new systems. Schaal also provides plumbing services, with technicians completing tasks as requested by customers. Recent customer reviews highlight the company's professionalism and friendly service. Customers mention technicians like Dan and Justin, who are knowledgeable, courteous, and pleasant, making each visit smooth and efficient. One customer praised Carter Flattebo for fixing a hidden leak with professionalism and a personable attitude. Another reviewer appreciated Tovar for quickly identifying and fixing a blockage in a floor drain, explaining their membership program and its benefits for plumbing, heating/cooling, and electrical services. Customers also shared that technicians arrive early, finish in a decent time, and communicate clearly about the work being done. The installation process is described as smooth, with staff helpful and friendly during setup. Many customers find the customer service at Schaal to be of high quality, with staff going above and beyond. One reviewer praised Brandon H for his great work and encouraged others to try their services, emphasizing the company's helpful and respectful attitude.
Have been customers since the 1940s. Dan was knowledgeable and pleasant and made a sale. This is the third furnace we have bought from Schaal. 10/10/2023 - Justin was the tech today. Very good and courteous. Please send hom when I need HVAC check-up or service. Thank you.
We were able to get someone out first thing the next morning to get a hidden leak repaired. He found the problem and fixed it. Very professional and personable young plumber Carter Flattebo).
Had some issues with a blockage in a floor drain. Tovar came in, took a look around and noticed the problem immediately. He got to work fixing an exposed cleanout pipe with some rocks inside, and fitted me with a new cap. He also explained their membership program and the benefits for plumbing, heating/cooling, and electrical. Would definitely have them come back again, as I’m now a member!