About SERVPRO of Des Moines NW
SERVPRO of Des Moines NW understands the anxiety that comes with water or fire damage to homes or businesses. Their professionally trained staff is experienced in handling these emergencies and aims to minimize disruption so clients can return to normal life quickly. As a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more, SERVPRO has a network of over 1,800 franchises ready to respond to property damage, from small incidents to large-scale events. Customers appreciate the friendly, professional, and punctual team, who work closely with insurance companies to ensure a smooth restoration process. Whether it's a water leak, flooded basement, or sewer line issue, SERVPRO is there to make it "Like it never even happened." The team’s quick assessment and mitigation help ease the stress during difficult times. For example, they efficiently managed damage from a fire sprinkler line breakage, keeping the property owner informed throughout the restoration process. Recent reviews highlight the service as "150%," with a responsive team that works around clients' schedules. Tristin and DJ are noted for their hard work and professionalism, testing moisture levels and ensuring proper drying. They explained everything clearly and made multiple visits to guarantee everything was drying properly, leaving clients impressed with their care and thoroughness.
We had a very good experience with our crew, Dakota and Brennen. They were so polite and answered all my questions. Servpro was on the job within 2 hours of our sub pump failure due to power outage.
We can't recommend these guys more! Our first time dealing with a left on sink and three levels of damage everyone we had the pleasure of working with was so amazing! DJ was our main contact and honestly he was wonderful. He worked around our schedule, explained everything in detail, was very thorough and answered all my questions! It was not an ideal situation to have to deal with but everyone at ServPro made it so much easier and less stressful. They are kind, curious and most importantly knowledgeable about what they needed to do to make everything run seamlessly! Not that I wanted to experience this but they really did make it a great experience. Thank you!
Caleb was amazing, his professionalism was on point and he is highly recommended.