FirstCall is known for its reliable and professional team that efficiently handles water damage restoration with care. Customers appreciate the friendly and knowledgeable staff, who are praised for their clear communication, problem-solving skills, and ability to work directly with insurance companies. Recent reviews highlight the honesty and helpfulness of staff, who quickly respond to issues and provide honest advice. The team is also commended for their excellent customer service, communication, and attention to detail throughout the restoration process, ensuring homes are restored effectively. Overall, FirstCall is highly recommended for its professionalism and support during stressful situations.
I would have to say about everything! Don, Kevin and the rest of the crew were professional and always kept you abreast of plans and future plans. I was Home Inspector for12 years and I know a thing about construction and these guys get it right. Thanks Guys
Craig and his team with Firstcall did an amazing job with water mitigation in my home after a 2nd story washer leaked through floors and ceilings. They were very informative of the process and worked quickly. What most blew me away was how clean they left everything. We had ceilings and floors removed and when I returned home there was not a speck of dust. The team was also very empathetic to our situation and helped ease our mind during a difficult week. I highly recommend Craig and his team for water mitigation.
I had a leak in my roof, like the size of a pen maybe. so I called my Insurance because I couldn't find it. They like to work with Firstcall in grimes. The nicest guy KELLAN came out that day and looked. He said if i cut a hole in ceiling and see if I can find it no charge. I couldn't find it. He came back out found it and circled it and said just put tar on it for now, It's a band-aid. It's worked perfect and we fixed the ceiling. KELLAN was very open and honest. All insurance companies should work with them, it was a great experience. The Hardings
3910 Southeast Capitol Circle, Grimes, IA 50111
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