Roto-Rooter Des Moines

Jan 2024

We had a clogged toilet and sewage backing up into a bathtub at our rental property. I called Roto-Rooter this morning (Sunday) and within 10 minutes the service tech called back. I can’t remember his name but he was phenomenal! He was out at the property within an hour of the phone call and had the problem fixed within 20 minutes. He was a true professional as well as patient and kind. He explained what he thought the problem was on the phone and the process they use to fix it. He was transparent about pricing as well so there were no surprises - the pricing was very reasonable by the way even for a weekend. He made the whole experience pleasant and stress-free. I...read full review

Dec 2023

I needed help with my toilet right away. My husband is going thru chemo and is really sick and our toilet would not flush. Roto rooter sent Josh out and he was nicest young man. He honestly cared about our situation. I’m so happy it was Josh that came!! I might add I called another place for help and they said they could not come out until Wednesday and I had shared out situation with them. Thank you roto rooter and especially thanks to Josh.

Nov 2023

We had a clog in our main drain. We called Clog Busters - someone came out, didn't look at the project and gave us the pricing that they refused to give over the phone. They quoted 1k to 3,500 without even diagnosing the issue. Called Roto Rooter, on a Sunday...on Thanksgiving weekend because our drain was backing up. The young man who came out was so respectful, worked quickly and was able to clear our drain within 30 minutes. Simple clog but 77 ft out. Our bill didn't break the bank and he recommended a maintenance drain cleaner he had on hand to help prevent future concerns. I wish I could remember his name because he made our day. Please tell him how much he is appreciated.Thank...read full review