Newly Remodeled FH & Kind Staff. My dad's visitation was held at Merle Hay Funeral Home with the funeral the next day at Life.Church in Clive. We had approximately 400 people attend the visitation and there was plenty of room. We offered refreshments and finger food. My family was very well taken care of by the staff. I miss him every day, but I was very happy we had chosen Merle Hay for all our funeral needs.
About Merle Hay Funeral Home
Merle Hay Funeral Home is highly praised for its outstanding service and compassion during difficult times. The team demonstrates incredible empathy and sensitivity, taking the time to listen to families and tailor services to their preferences. Many families appreciate the guidance provided throughout the planning process, especially when navigating grief. The staff goes above and beyond, ensuring every detail is handled with care, from creating memorial programs to offering spaces for gatherings. The professionalism and respect shown in honoring loved ones earn high recommendations from families, who value the support and comfort provided during these challenging times.
Reviews
The entire team was so focused on helping us & making everything as easy as possible during a very emotional time. They went out of their way @ went the extra mile. Due to medical expenses we were on a tight budget, they had compassion, understanding and worked diligently to help us achieve our goal. They even brought bilingual Viviana in on a non-scheduled day to bridge the communication gap. She was amazing! Kudos to your entire staff/team!
Martha, Adriana & Jerry appreciate you!!
We are deeply grateful to the entire funeral home team for the care and sensitivity they showed us from the moment they came to pick up my mom from our home.
At every step of the process, we were treated with respect, kindness, and great professionalism. They assisted us with the arrangements and patiently guided us during a time when, as a family, we were experiencing profound grief.
We would like to extend a special thank you to Bibiana for her kindness, patience, and willingness to help us at every turn. We also greatly valued having a bilingual service, which made the entire process much clearer and easier for our family.
Thank you for attending to every detail… read full review
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Location
4400 Merle Hay Road, Des Moines, IA 50310
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