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Reviews for Bob's Septic Tank & Portable Restroom Service
Add your commentBob's Septic Tank & Portable Restroom Service
2785 NE 46th Ave, Des Moines
Directions Call Website Suggest an Edit
2785 NE 46th Ave, Des Moines
Directions Call Website Suggest an Edit
Had a difficult situation d/t city regulations, Jason at Bob’s worked with the city planners and engineers to figure out 3 options they would allow. After we picked one, he took care of all the permit/inspections so we wouldn’t have to worry about that. Work was completed well, and they fixed a landscaping issue left by a previous contractor since they had the equipment there to do it. Post installation has been great as well. The services at the fair are greatly appreciated. Would not hesitate to recommend.Service: Septic system installation
Long story short, was stuck between a rock and a hard place d/t city regulations, Jason worked with the city planners and engineers to figure out what our options even were, which was more that the other two companies we called were willing to do. He drew up 3 plans, went through the costs, benefits/drawbacks of each system/option, got us on the schedule quickly when we decided, and after installation, fixed some landscaping issues caused by a previous contractor. He has been a great help with other issues since installation as well, especially at the fair. Would not hesitate to recommend.
We called bobs to empty our septic, they were able to send someone out almost immediately after we called. The guy was very nice and fast. He told us we needed a new pump, which he was correct. We were still having other issues so we contacted another company to come out and take a look. They quickly figure out that the septic was not emptied correctly. I called bobs back to explain the situation and they were able to immediately send someone back out to correct the problem! They were extremely professional about the situation and even returned my money, which was totally unexpected! They went above what I expected them too and got everything taken care of as quickly... read full review