Reviews for 911 Restoration of Des Moines
Write a reviewFrom 911 Restoration of Des Moines
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
online estimates on-site services accepts credit cards women-owned open to all
Ratings
Google: 4.9/5
Facebook: 5/5
Nextdoor: 2 ❤️Map & Location
550 S 2nd St, Des Moines
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911 Restoration of Des Moines is a reliable restoration company that specializes in water damage cleanup, mold removal, and fire & smoke damage reconstruction. They are available 24/7 and can respond to emergencies, providing peace of mind during stressful situations. Their IICRC-certified technicians work with insurance agents to ensure coverage and personally handle every aspect of the restoration process. They follow CDC and EPA protocols for disinfecting and sanitizing properties. Customers have praised the company's professional and nice technicians who have gone above and beyond. They have been commended for their frequent check-ins and quick, professional work. The company provides amazing customer service and has been highly recommended by satisfied customers for getting the job done in a timely manner and being super communicative and friendly. However, some customers have reported negative experiences, citing significant delays, billing issues with quotes that were much lower than the final bill, and poor communication including threatening emails and calls. They handle everything from pipe bursts, flood damage, roof leaks, and storm damage.