About Aqua Palace Spa & Pool
Aqua Palace Spa & Pool, located near Omaha, offers a wide range of swimming pool and hot tub products and services. As Omaha Metro's largest supplier, they carry everything from chemicals and parts to above ground, in-ground, and semi-inground pools. The business is known for its excellent customer service, providing expert advice and support throughout the entire process, from product selection to installation. Customers praise the knowledgeable staff, quick turnaround times, and commitment to finding the perfect solution within budget. The business has received positive reviews from customers. They appreciate the staff's expertise in explaining the differences between various spa options and helping them make the right decision. The installation process has also been praised as efficient and well-executed. Customers who have purchased above ground pools from Aqua Palace have been satisfied with the responsive and helpful service they received, from the initial consultation to the final installation.
Jason, our salesman was very knowledgeable and seemed to know just what we wanted. We walked out buyi6a new spa and a delivery that was basically the next work day. The installers work with the electrician very well and had everything ready in a short time. ( Took longer to fill the spa). We were given very through instructions on maintaining the spa. The only draw back is I will have to wait to ensure all the levels are proper. I would of have a big smile if I was able to relax in our new spa tonight.
Thank you Jason, Jennifer and the installation team. Job well done.
Being new to pool ownership, they are always willing to give us a helping hand when question arise. I love the store it is stocked with anything you would need for the pool. It is fun visiting with them! Great family!
Customer service was awesome. Kept in contact via text to make sure I was getting the right part for my hot tub. It has been a while since I have experienced the kind of personal attention with an online purchase, or brick and mortar store for that matter. Thanks!