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Reviews for Five Star Home Improvement
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Joseph’s LLC did an excellent job on repairing my wood siding. They were saved me money on materials and by doing so came in a bit under their estimate. Very professional and good at communicating what they would be doing. I will be asking them to help me with future repairs!
UPDATE: We heard back from Five Star the next day and Frank & Jose came out within the week. They were very nice, answered all of my questions, were thorough with their work and took care of everything. I've update my review to 4 stars because of the experience with them.
Im giving a one star review at this point because after our roof replacement, we've had warping and shingles falling off all over our roof (mainly below windows and gutters) - within 3 years of installation. My husband reached out on August 29th and since then has had multiple phone calls, text messages with a representative stating that someone would be out soon, or... read full review
I needed a reroof after hail damage. Five Star was easy to work with on schedules. All the work was completed in one day. Only four stars, though, because they didn't install the correct product. I wanted a Class IV shingle but received a Class III. They credited the difference in cost to me, but my insurance costs went up and have cost me more than the difference in price. They were prompt to communicate the mistake, and did offer to re-do the roof, but I decided that was both a hassle and unnecessarily wasteful. Overall a decent experience, but not perfect.