About Total Comfort Group
Total Comfort Group is a premier heating and air conditioning contractor in Clive, IA, serving the Des Moines, Ankeny, Altoona, Grimes, Indianola, and Johnston areas since 2012. They pride themselves on offering excellent customer service and quality workmanship, ensuring that their clients' homes stay comfortable all year round. Customers have praised the company's team for their professionalism and expertise. One reviewer expressed gratitude for a technician named Andrew, who came to assist with a flooding issue in their basement, ensuring a fully functioning bathroom. He was noted for being kind and understanding while educating the customers on future prevention. Another customer appreciated Nate's problem-solving skills, as he took the time and extra effort to resolve their issues. Customers have also highlighted the company's fast communication and responsiveness. One reviewer mentioned receiving a text and a call within 5 minutes of submitting a repair request, with a technician able to diagnose and fix their furnace on the same day, even in close to 0-degree weather. Overall, Total Comfort Group is described as providing truly amazing, quality, and honest service, earning them high recommendations from satisfied clients.
I would 100% recommend TCG/Zippy Drain. Andrew Potter came in and saved the day! Came home from having back surgery to finding standing water in our basement. Andrew arrived on time and went above and beyond to make sure we had a fix and fully functioning bathroom by the time he was done. He educated us on what to do in the future and was incredibly kind and understanding throughout the whole process.
We absolutely recommend Total Comfort Group. They have taken care of us for years and their technicians are so kind and knowledgeable.
Have used them 3 times via my home warranty and service has been nothing but spectacular!! On time, nice - to me and my kitty. Respectful of home and property.