Executive Cleaners

Dec 2023

Our local nonprofit hosted a dinner for Prostate Cancer Survivors. Since we only have the dinner once a year, the tablecloths needed to be pressed and presentable for the evening. We paid over $200 for 20 tablecloths to be pressed at Crown cleaners on university Avenue. I picked them up on the Monday before the dinner. I had no reason to look at them until 3 PM in the afternoon when we were setting up the tables. The dinner was at 5 PM When I contacted the owner Mary, she said that this is normal . She also stated that it is because of the fabric and that they needed to be folded. Since they are the professionals, I should've been told ahead of time that this was the best they could do. I told her how disappointed we were in the end result. I never asked for a refund or compensation from her. The reason is because from the very beginning of the conversation, she said this was normal. That is so hard to believe. What do you think?

Mar 2023

When I picked up my shirts 4 of them had damange on the left arm in the same place on all 4 shirts. I took the dsmaged shirts back to speak to them. The manager Elaina was not there and said I would receive a call back in 24 to 48 hours. 2 weeks latter and no call. I called to check on and again the manager was not. A few days later I did get a call with disappointing news that it was a natural accuring damage but not done by them. She was not a nice person and refussed to take any responsibility for the damage. I would recommend NOT to use this company Executive Cleaners that contracts out to Victoria Cleaners. Be aware. Kevin

Mar 2023

Cleaner tore hole in 4 shirts and they would not take any responsibility. Absolutely horrible customer service. Do not go to this cleaners or Victoria cleaners. They send their clothes to Victoria Cleaners.