About Eastern Iowa Carpet Care
Eastern Iowa Carpet Care is a highly-recommended business known for its amazing service and honest business practices. They are easy to work with, reliable, and thorough, completing jobs for less than quoted prices. The professional and friendly team, including Ryan and his crew, are respectful and hardworking, ensuring a smooth and pleasant experience for customers. Their services include carpet steam cleaning, and they deliver great outcomes, leaving carpets looking and smelling fresh. A notable incident demonstrates their honesty. When Ryan noticed that the customer's air ducts had recently been cleaned, he pointed it out and refrained from charging for the unnecessary service. This level of integrity has earned them a loyal customer and numerous 5-star reviews. In summary, Eastern Iowa Carpet Care stands out for their exceptional service, professionalism, and honesty, making them a top choice for carpet cleaning services.
AMAZING! If you don’t want to take the time to read this whole review, know this: Ryan and his crew are amazing and they do beyond great work. Ryan and his crew were courteous, polite, respectful, hard working and most importantly honest. My husband and I recently purchased a new home and wanted our carpets and ducts cleaned before we moved in. We called Eastern Iowa Carpet Care. Ryan fit us in without a problem on short notice. He showed up on time, dressed professionally and it was obvious he knew what he was doing. We had a few other people in the house doing work and Ryan went out of his way to make things smooth for them but more importantly for me. Now comes THE MOST IMPORTANT PART. After Ryan got everything set up to start cleaning the air ducts, he began to open the cold air returns and noticed they had obviously recently been cleaned. He stopped the work and came to find me to show me how clean the ducts were. He then told me, “I am more than happy to clean these if you’d like but I feel like if I do I am just stealing your money.” THATS RIGHT HE WAS HONEST AND DID NOT SELL ME A SERVICE I DID NOT NEED. I thanked him for his honesty and we decided to not have them cleaned. He then lugged all the tools back out to the truck and did not charge me even a penny for the time he had just spent for set up and tear down. As for the carpet cleaning, it was great! We are very happy with how our semi-aged carpet looks after a nice cleaning. Most importantly, the level of service was unmatched 10/10. Eastern Iowa Carpet Care you have a customer for life and I am more than happy to tell everyone I can how great you are!
I didn’t realize how dirty my carpets and windows were until I got home and saw how clean my house was! Would definitely recommend and will use them again.
Scheduling was easy, service was quick and quality work, we have had them clean our couch, area rugs, and carpet. The day after they cleaned our carpet, one of our dogs got sick on the carpet and they came back out to re-clean very quickly! Highly recommend.