About Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.
Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc. is a highly respected home improvement company serving the Cedar Rapids, IA area. They are a fully licensed and insured business with an A+ rating from the Better Business Bureau. Their technicians are professionally trained and NATE-certified, ensuring top-notch service. Customers consistently praise the company's expertise and responsiveness. One reviewer noted the professionalism of the team, highlighting a great job done by Brad P. during a maintenance check. Another customer mentioned the quality, friendly service provided by Justin and Brian, appreciating the care taken during scheduled maintenance visits. Even when there was a scheduling mix-up, Justin handled the situation courteously and professionally. Clients also value the company's reasonable prices and membership savings information. One customer expressed gratitude for the timely service and effective communication before the technician's arrival. William, the technician, was noted for his courtesy and exceptional ability to explain issues and solutions. After repairing a problem with a new part, he received high praise and was specifically requested for future service calls. Overall, Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc. is a reliable and customer-focused provider of a wide range of home improvement services, including plumbing, HVAC, electrical, fireplaces, and air quality solutions. Customers consistently recommend the company for its professionalism, quality work, and commitment to customer satisfaction.
Waiting to hear back from William for 8 days now. I have some questions concerning my invoice of $206 on June 17th. As stated several times we had a new fan installed by Dalton 11/26/2024. We also purchased on 11/23/2024 as a member. Justin who installed the fan stated that the membership was a maintenance membership and no future concerns as long as a paid the annual fee. I definitely need some questions answered about this charge. Richard Umbach
Chris from Dalton did a great job troubleshooting our issue. Super professional yet friendly. Thanks so much!
12/17/25
Guys came back and fixed our issue by getting a new toilet in, had it taken care of within 2.5 hours. Thanks so much, this is why we always keep coming back to Dalton!
Edit: The technical William did a great job fixing the issue and works hard hours at night and on The weekends. He took time to explain things and do things right and even took time to call our insurance to make sure we could get reimbursed. For all that I added a couple of stars. I am still leaving one off since their AI needs to be better monitored especially in emergency weather situations to make sure customers are at least getting updates rather than ignored hours after they were supposed to hear back from someone.
We needed an emergency furnace repair (-5 degree weather). I was impressed someone was able to come in the middle of the night (they get one star...read full review