About Simpson Floor Covering
Simpson Floor Covering is highly praised for its great customer service, communication, and knowledgeable staff. Customers appreciate their effort to find discontinued items in stock and provide a variety of options at different price points. The team is known for their professionalism, from measuring to installation, ensuring a smooth experience. Many customers have returned for repeat business, highlighting consistent quality and service. Overall, Simpson Floor Covering is considered the top choice for flooring needs, with positive experiences from start to finish.
We had some quality issues with the VLT installed in our rental property. Simpsons stepped up for each occurrence and made things right every time. Customer Service still matters to the quality small businesses in our community; Simpsons is one of the best.
I cannot recommend the Simpson Flooring team in Cedar Falls enough! After being displaced by a house fire, we were feeling pretty overwhelmed, especially since we had never picked out carpet before. From the moment we walked in, the facility was clean, organized, and very welcoming.
Sandy was absolutely incredible to work with. She turned what could have been a stressful task into a fun experience. There were zero high-pressure sales tactics; instead, she was down-to-earth, patient, and had a great sense of humor that we truly appreciated during a tough time.
The carpet looks amazing and the installation process was seamless. We even stopped by while the...read full review
I can’t say enough great things about Simpson Floor Covering! They are an amazing, locally owned company that truly has everything you could possibly need to complete your flooring project. From start to finish, their team was professional, kind, and incredibly knowledgeable. They made the entire process so easy and stress-free. You can tell they really care about their customers and the quality of their work. I highly recommend Simpson Floor Covering to anyone in need of beautiful, high-quality flooring and top-notch service!