About Triplett Companies
Triplett Companies is a property management firm that has received mixed reviews from its tenants. Some renters have had positive experiences, praising the friendly and responsive staff, particularly the maintenance worker Bob. They appreciate the company's efforts to address maintenance issues and make cosmetic improvements to the properties. However, other tenants have reported problems with the condition and upkeep of the rental homes, citing issues like plumbing, heating, and general neglect. Some renters have also found the office staff to be vague or dismissive when asked about procedures for handling maintenance and repairs. The company has responded to negative reviews, though their responses have been described as unprofessional and sarcastic at times. Overall, the experiences of Triplett's tenants seem to vary, with some satisfied customers and others frustrated by the property conditions and customer service. The company appears to cater well to graduate students and undergraduates, but renters should thoroughly research the specific properties and be prepared to advocate for prompt attention to any issues that arise.
Just moved into my new property yesterday and so far so good! I had some issues setting up utilities but Triplett was always extremely responsive and helpful whenever I gave them a call or text. Absolutely love my new place!
Move in was super simple. Would definitely recommend!
We rented from 2021 to Mid 2024. The maintenance was always on time and friendly. At move out, they provided us a list of expected cleanliness checks, and we made sure to fulfilled them. They returned our security deposit on time, with no hassles. They are nice people to rent with, and not overly priced for homes close to the University at Ames, Iowa.
We rented from Triplett for 3 years. I found that they take care of maintenance things very well and fast. They returned our security deposit within 30 days, and the things they deducted we thought were very fair. If I ever end up in Iowa again, I will surely rent from them in the future.