UnityPoint Clinic Family Medicine - Altoona provides compassionate care as partners in health for the Altoona community. Their expert team aims to make healthcare easier and more personal, with same-day appointments available.
Patients praise the clinic's caring and helpful staff, highlighting positive experiences with providers like Laura Francisco, who is described as supportive, honest, and never making patients feel rushed. The clinic is noted for its nice, peaceful atmosphere and for assisting patients effectively.
However, one patient had a less satisfactory encounter with Dr. Torgeson, who was perceived as lacking empathy and dismissing the patient's concerns. Conversely, another patient had a positive experience with Dr. Currie in the urgent care setting, finding the doctor and front desk staff to be helpful and friendly, despite a wait time.
Overall, UnityPoint Clinic Family Medicine - Altoona is described as a place where patients can receive compassionate, quality care from a dedicated team of healthcare providers.
I go to this clinic for my PCP, but I see other specialists that send labs through this clinic. The lab is NEVER on time always at least a 20 min wait. This morning I was the first appointment so no excuse for getting behind. Frustrating, when I scheduled in order to be to work on time.
I would like to take the time out today 8-27-2025 to thank Jenny B. She has been the most valuable player in this office for many years. Her compassion and understanding of people are underappreciated. God Bless you. 💕
I have gone back and forth on writing a review for 10 months. Ultimately, I am writing this review in hopes to help someone else avoid the experience I had.
I saw Leah Haubrich in October 2024. I wished to establish care and discuss a medicine I wanted to take during pregnancy. At the time, I was hormonal, nervous, and 5 weeks pregnant. Leah made me feel horrible for even considering this medicine while pregnant. She told me it was absolutely not safe. I informed her that I had been told it was safe with minimal risks during pregnancy by another provider and that they told me to continue taking it. She looked at me like I had 10 heads and made me feel like I was the worst… read full review
2720 8th Street Southwest, Altoona, IA 50009
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