About The Ritz-Carlton Spa, Kapalua
The Ritz-Carlton Spa, Kapalua is a luxurious and well-maintained property that offers a variety of amenities for families and guests. The suites are spacious, featuring gorgeous balconies, large bathrooms with walk-in showers and soaking tubs, and fully equipped kitchens, making it convenient for guests to stock up on groceries and snacks. The property is set amidst stunning views, contributing to a beautiful experience. The on-site dining options receive praise, particularly the delicious breakfast buffet, which has a wide selection of delectable options. Guests recommend taking advantage of any deals or credits for the breakfast buffet, as it can be quite costly. The Banyan restaurant at the pool serves great dinner and drinks, and the sushi restaurant in the lounge area is also a favorite. Though some guests noted that the food can be a little restricted for vegetarians, there are options available if guests communicate with the staff. The property's pools are excellent, with a perfect kiddie pool for young children and various other pool sizes to accommodate the whole family. Guests have not had issues securing seats or umbrellas at the pool or beach. There is a buggy service to transport guests from the pool or beach due to the steep walk downhill, along with an on-demand shuttle service to nearby bays. The staff, especially the ones at the towel stations and manager Melissa, are described as helpful and accommodating. While the pool service can be slow at times, guests recommend ordering multiple drinks at once and placing kids' lunch orders early to avoid long waits. The property also offers a variety of free amenities, such as tennis, pickleball, basketball, and cornhole. Overall, the Ritz-Carlton Spa, Kapalua provides a wonderful family vacation experience with its beautiful facilities, delicious dining options, and attentive staff. The spa has received high praise, with guests enjoying massages and facials, recommending the experience as the best they have ever received.
I had a 5-star experience at the spa during my stay at The Ritz-Carlton Maui, Kapalua Spa. I received a warm welcome from the front desk team and was given a tour of the spa, including all the amenities I could enjoy before and after my massage.
I was then invited to relax in one of the lounge areas until my masseuse came to collect me. I had a 90-minute stress-relief massage with Angela, who took the time to ask about any concerns or areas she should focus on.
She made me feel completely comfortable, and it was, hands down, one of the best massages I have ever had at a hotel. It was so relaxing that I almost fell asleep by the end.
I would definitely...read full review
My friend and I had such memorable experiences at this spa. We both got the Body Balancer treatments and loved it. Jessica was my therapist and did a really nice job. We especially enjoyed the amenities provided with the service too! Thank you so much to Susan for being so welcoming and kind to us throughout the day. We will absolutely be back! :)
A lovely property with beautiful grounds. Lush plants all over, nice pool, and walkable to a nice beach. The restaurants are great and serve a variety of different cuisines. The drinks at the lobby bar were wonderful. Loved the room keys! Its nice to wear a lightweight braclet to tap into the room. The small details that relate to the location (lava rock room key bracelet) are very nice. Diptyque products in the room are just another nice touch of comfort and luxury.