Borthwick Kauaʻi Mortuary has been serving families on Kauaʻi since 1928, located in old Kōloa town. The funeral home is recognized for its compassionate and efficient service, even during difficult times like holidays. Families appreciate the caring staff, who help celebrate the lives of loved ones with dignity and respect. The mortuary is non-denominational, welcoming all religions, cultures, and backgrounds, which reflects the diversity of Hawaiʻi. Many families have praised the team for their professionalism, kindness, and thoroughness, especially during the difficult process of saying goodbye. The staff, including Director Tricia and others, are noted for being gentle, understanding, and patient, providing love and aloha throughout. They go above and beyond to fulfill last wishes and offer options to meet families' needs and expectations. Even after services are complete, they follow up with families to ensure support. The overall experience at Borthwick Kauaʻi Mortuary shows a deep dedication to helping families during their time of grief, making it a trusted choice for honoring loved ones.
Trisha and her team provided so much care, compassion, and sympathy during such a difficult time. We truly felt heard, seen, and taken care of throughout the entire process. They made everything as easy and comforting as possible, and we are incredibly grateful for their support and kindness.
Very personalized experience with Borthwick Koloa, Kauai. They went over my mom’s funeral plan and explained everything down to how my mom was to get home from another island. They were informative and Tricia and her team kept us informed all the way. They also helped coordinate the scheduling from the service to the burial and it all went smoothly. They took great care of our mom and gave her the dignity she deserved. Highly recommend.
Our family is incredibly grateful to Borthwick Mortuary for the compassion, professionalism, and exceptional care they provided during such a difficult time. They went above and beyond to expedite the processing of our beloved father so we could meet our memorial service timeline, easing a tremendous amount of stress for our family.
Everyone we worked with was kind, responsive, and treated our loved one with the utmost dignity and respect. Their genuine compassion and willingness to help made a lasting impression on us.
Thank you to the entire Borthwick Mortuary team for your outstanding service and for helping our family when we needed it most. We highly recommend… read full review
3168 Poipu Rd, Koloa, HI 96756
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