I had to come in today and went to see a new doctor because my PCM was unavailable. The doctor was so rude from the start. The nurse was very polite but the doctor had attitude from the beginning. Dr.R.T.
V D2S
Mar 2025
I have never had any problems here, quite the opposite, everyone is friendly and kind. And I love my PCM, she is very attentive, always speaks calmly and listens to you patiently and takes notes of everything. Wonderful and professional.
Catherine Suarez
Oct 2024
Small but convenient for me. Not a long wait for pharmacy and labs either. Everyone seems to be patient and kind.
deep shrestha
Oct 2024
It looks like abandoned building from outside. Parking is limited. Once inside the staff is very welcoming and docs are very friendly and accommodating.
Julie Povroznik
Feb 2024
This place is hit or miss… the real problem is their communication process… years ago all of the MTFs got rid of their phones so there’s absolutely no way to directly call the clinic which is really inconvenient for a lot of reasons.I had been told over and over to use the secure messaging on the portal to speak with my doctor but it always seemed like the nurses were putting up red tape by never relaying my messages to him. It took me finally getting mad with the lack of communication to have a head nurse call and get me scheduled to see my doctor and when I spoke to him he said he was completely unaware of my symptoms that I sent the nurses messages about!Not all of the staff is terrible and my doctor, Dr. Kushi, is great at what he does but this place really needs to work on communication for a better review. My doctor had to call out sick and they canceled my appointment but no one called and told me my appointment was canceled. It wasn’t until 40 minutes after my appointment time that I was told he called out sick that day and then they didn’t even offer to reschedule me…
Dustin Jansky
Jan 2024
Front desk is extremely rude and incompetent.
Tanisha Jacobs
Jan 2024
Great place with really nice doctors and staff working there in the lab and at the front desk.
Hannah Collins
Nov 2023
My and my family have been seen here many times but they run late often. It was good to begin with but then my NP moved to Tripler and the new provider sucks. If you are late and have called ahead and they say still come, they turn you away when you arrive. So frustrating. They don't listen to your concerns well. I will be changing all our PCPs to someone else.
Kisha Lloyd
Oct 2023
So, if you live in kapolei or ewa and need to take your dependents to a medical home, this is my favorite. I am stationed on Scofield, but I live in Kapolei, and I have tried multiple. This one is my favorite and the most convenient.
Christopher Hickman
Quick pharmacy. Never busy.
A S
I had to come in today and went to see a new doctor because my PCM was unavailable. The doctor was so rude from the start. The nurse was very polite but the doctor had attitude from the beginning. Dr.R.T.
V D2S
I have never had any problems here, quite the opposite, everyone is friendly and kind. And I love my PCM, she is very attentive, always speaks calmly and listens to you patiently and takes notes of everything. Wonderful and professional.
Catherine Suarez
Small but convenient for me. Not a long wait for pharmacy and labs either. Everyone seems to be patient and kind.
deep shrestha
It looks like abandoned building from outside. Parking is limited. Once inside the staff is very welcoming and docs are very friendly and accommodating.
Julie Povroznik
This place is hit or miss… the real problem is their communication process… years ago all of the MTFs got rid of their phones so there’s absolutely no way to directly call the clinic which is really inconvenient for a lot of reasons.I had been told over and over to use the secure messaging on the portal to speak with my doctor but it always seemed like the nurses were putting up red tape by never relaying my messages to him. It took me finally getting mad with the lack of communication to have a head nurse call and get me scheduled to see my doctor and when I spoke to him he said he was completely unaware of my symptoms that I sent the nurses messages about!Not all of the staff is terrible and my doctor, Dr. Kushi, is great at what he does but this place really needs to work on communication for a better review. My doctor had to call out sick and they canceled my appointment but no one called and told me my appointment was canceled. It wasn’t until 40 minutes after my appointment time that I was told he called out sick that day and then they didn’t even offer to reschedule me…
Dustin Jansky
Front desk is extremely rude and incompetent.
Tanisha Jacobs
Great place with really nice doctors and staff working there in the lab and at the front desk.
Hannah Collins
My and my family have been seen here many times but they run late often. It was good to begin with but then my NP moved to Tripler and the new provider sucks. If you are late and have called ahead and they say still come, they turn you away when you arrive. So frustrating. They don't listen to your concerns well. I will be changing all our PCPs to someone else.
Kisha Lloyd
So, if you live in kapolei or ewa and need to take your dependents to a medical home, this is my favorite. I am stationed on Scofield, but I live in Kapolei, and I have tried multiple. This one is my favorite and the most convenient.