American Floor & Home

American Floor & Home is highly praised for its excellent customer service, quality work, and professional staff. Customers often mention employees like Maureen Silva (Mo), who goes above and beyond to ensure projects are completed on time and materials are sourced quickly, even when out of stock. Her dedication consistently saves the day. Evan Ishiara is also recognized for providing great assistance in selecting carpets, handling paperwork, scheduling installations, and keeping clients informed throughout the process. The installation crews are described as courteous, knowledgeable, and efficient, with many customers appreciating their professionalism and ability to complete work ahead of schedule while maintaining a clean jobsite. The project managers and team leaders, such as Randi and Nolan, are commended for offering a wide range of quality options and guiding the project smoothly from showroom choices to finished installation. The work in various settings, from high-rise apartments to homes, consistently results in beautiful, high-quality flooring. Overall, customers are very happy with the company’s staff, from sales to installation, and recommend American Floor & Home for their professionalism, attention to detail, and commitment to customer satisfaction.