Pacific Island Medical Inc. is a business that provides services and supplies for CPAP machines. They offer orientations for new CPAP users, explaining how to use the machine, replace parts, and maintain cleanliness.
The business is known for its helpful and knowledgeable staff. They have assisted customers who needed replacement parts while on vacation and have accommodated patients who commute between islands.
Pacific Island Medical Inc. also provides support in retrieving data from CPAP machines, helping customers navigate technical issues and ensuring they have the necessary information for appointments with their doctors.
PIM is amazing. The staff couldn’t be more helpful, kind, patient, or supportive. I’ve been having everything that could go wrong this year- go wrong and they had my back through the difficulties. It’s taken over a year to get to the point I’m at now with my sleep journey and they have been at the side lines lately helping me remember the goal. I wish everywhere I went in life was as wonderful as this place. Debbie, Jessica, Jackie, and whomever made the final call on helping me today- I couldn’t be more grateful. Mahalo.
Dec 2025
5.0★★★★★
Debbie, Explain all that I need to know in my transition from Phillips Respironics to a Resmed Aircurve 11 and the difference between CiPap and BiPap she were very knowledgeable. 5 stars
Oct 2022
4.0★★★★☆
It can be a little hit or miss with this company. But today a young lady helped me and set up pick up for a product I really needed. She went out of her way and made sure I could get what I needed in the middle of a recall of other equipment and the ongoing COVID situation. She made me feel at home - I lived in Kailua for many years - so I double appreciated my experience!! Thank you PIM
