Damage Restoration in Kailua Kona

“Mahalo nui loa to SERVPRO of Hawaiʻi (Kona) for their outstanding service after the recent Kona Low storm. Helen was kind and reassuring from the first call and followed through right away. Tammy was thorough and truly caring during the assessment and reconstruction process, and Justin and his crew were hardworking, professional, and took great care in protecting and organizing my belongings. What I expected to be overwhelming turned into a very positive experience. I’m incredibly grateful to the entire team!“

“Jason and Qishaun from Premier did an excellent job restoring my home after a major bee infestation. They came in after Premier’s demolition team had cut into the walls and opened up the ceiling, and had just one week to complete the restoration.

They were punctual, worked diligently, and took great care to protect the surrounding areas and furniture. Construction debris was cleared in a timely and organized manner, and the worksite remained well managed throughout.

They kept me informed each day about what had been completed and what to expect next, which helped me plan my schedule. Both were consistently polite, cheerful, and professional - an absolute pleasure to work with.

By the end of the week, they had fully restored the space to its original condition, including repainting the walls. I’m very satisfied with their work and appreciate the care they brought to the project.“

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