Big Island Car Care

Jan 2024

James is extremely knowledgeable. He installed our new transmission and kept us informed of everything he was doing. He made sure to communicate with us about components that weren't originally quoted before going further. Some shops surprise you with additional charges without getting approval, but we didn't have to worry about that here. We trust his work so much that we sent family members to him also. Highly recommend him over any other transmission shops.

Jul 2023

I HIGHLY recommend Big Island Car Care for your auto need. James is a beautiful soul, kind, patient, helpful, honest, and up front about everything. I had an electrical issue with my Honda Pilot which I thought was a bad alternator (Autozone deemed this the issue with their computer test). James ran a test on his system and determined it was just a faulty connector. He easily could've charged me $400+ for a "faulty alternator" but instead was honest- all I spent was $8. I was out of there same day I dropped off. I'll be coming back for any more repairs I need!Service: Electrical repair

Mar 2023

James was absolutely pleasant and nice to help to check my vehicle. Although it ended up as some air bag issues, which he was not in his expertise, he referred me to Toyota and i was greeted with smiles, feel warm and welcomed all the time when I was at his shop. Will definitely visit him again should my car require any of the services he offered!