Terrible service would NEVER recommend to anyone. Would give zero stars if possible.
March 2024
I'm a bit concerned with the management of personal information and unwillingness to provide a fee schedule. I initially stopped by in February and had a form sent to me to start the process. I was happy to have a "secure" platform on which to upload personal information.
Unfortunately, the form apparently went to the main office in Florida instead of to the local preparer. I walked into the Bougainville location to bring my hard copy 1099s. The local office had a lot of problems finding my records online. Eventually, the tax preparer began reading from secure messages in his inbox - including talking about a property I didn't own... read full review
May 2023
DO NOT GO here. I made the mistake of thinking since they are next to the NEX they were partnered/sponsored by the dod and trusted them to do my taxes. This place messed up my taxes so horribly the IRS contacted me and then it took an entire week to verify my identity with the irs and correct there mistakes. I have an extremely simple filling status, I only filed here because I was very busy. I am STILL WAITING for my tax return THREE MONTHS after filing here, even after correcting mistakes with the IRS. PS this business looks sketchy because it is. Don’t make the same mistake as I have, go somewhere else.
Terrible service would NEVER recommend to anyone. Would give zero stars if possible.
I'm a bit concerned with the management of personal information and unwillingness to provide a fee schedule. I initially stopped by in February and had a form sent to me to start the process. I was happy to have a "secure" platform on which to upload personal information.
Unfortunately, the form apparently went to the main office in Florida instead of to the local preparer. I walked into the Bougainville location to bring my hard copy 1099s. The local office had a lot of problems finding my records online. Eventually, the tax preparer began reading from secure messages in his inbox - including talking about a property I didn't own... read full review
DO NOT GO here. I made the mistake of thinking since they are next to the NEX they were partnered/sponsored by the dod and trusted them to do my taxes. This place messed up my taxes so horribly the IRS contacted me and then it took an entire week to verify my identity with the irs and correct there mistakes. I have an extremely simple filling status, I only filed here because I was very busy. I am STILL WAITING for my tax return THREE MONTHS after filing here, even after correcting mistakes with the IRS. PS this business looks sketchy because it is. Don’t make the same mistake as I have, go somewhere else.