About Borthwick Mortuary
Borthwick Mortuary provides compassionate support and professional service during difficult times. The staff are caring and considerate, taking the time to answer questions and help with every step of the process. They are well-versed in their profession and thorough in assisting families with arrangements and navigating the necessary steps. Reviewers highlight staff members like Ben Balete and Jay M. for their kindness, patience, and professionalism, making the experience more manageable and even comforting. The mortuary's ability to work efficiently, even with long-distance procedures, has been appreciated by those they serve. Many mention how helpful and empathetic the staff are, whether in person, over the phone, or via Zoom, especially for families living far away. They allow families to bring their own urns and jewelry keepsakes without extra fees, adding a personal touch. The staff do everything to meet the family's wishes, making the process smooth and respectful. Overall, Borthwick Mortuary is a trusted and reliable choice for families seeking a comforting and supportive environment during a challenging time.
Manson was wonderful to work. We were in pre-planning stage and he was informative and thorough in the process. We had everything completed as needed.
When we went to pick up the ashes of my husband, and transferred the ashes from the temporary Urn to my own Urn.
The gentleman Jeff, took us in the back in a beautiful, peaceful room, with my Urn on the table surrounded by a lei.
It was so beautiful. He talked a little explaining things, and he was so wonderful, so caring, so compassionate so everything. Absolutely he was able to get me in a peaceful state. He was wonderful.
More then we expected.
So please so very please.
The Borthwick Mortuary team was very caring and patient throughout the entire process.