Reviews for Borthwick Mortuary
Write a reviewHours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
Ratings
Google: 4.6/5
Facebook: 3.8/5Map & Location
1330 Maunakea St, Honolulu
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Borthwick Mortuary provides compassionate support and professional service during difficult times. The staff are caring and considerate, taking the time to answer questions and help with every step of the process. They are well-versed in their profession and thorough in assisting families with arrangements and navigating the necessary steps. Reviewers highlight staff members like Ben Balete and Jay M. for their kindness, patience, and professionalism, making the experience more manageable and even comforting. The mortuary's ability to work efficiently, even with long-distance procedures, has been appreciated by those they serve. Many mention how helpful and empathetic the staff are, whether in person, over the phone, or via Zoom, especially for families living far away. They allow families to bring their own urns and jewelry keepsakes without extra fees, adding a personal touch. The staff do everything to meet the family's wishes, making the process smooth and respectful. Overall, Borthwick Mortuary is a trusted and reliable choice for families seeking a comforting and supportive environment during a challenging time.