About Lex Brodie's Tires Hilo Kilauea
Lex Brodie's Tires Hilo Kilauea is a locally owned and operated family business that has served the community for many years. They are a trusted name for automotive services on the island and are the only AAA certified auto repair business. Customers praise the friendly atmosphere and professional service at Lex Brodie's. They offer a wide range of services including tire installation, repairs, maintenance, auto repairs, brake repair, alignments, custom wheels, oil changes, suspension repair, and more. Customers have highlighted how quick and efficient the service is, with some mentioning they can get a 30-minute oil change or a car wash if needed. One customer shared their experience of going in for a tire and rim quote, where the manager provided exceptional service that went above and beyond expectations. Although they did not make a purchase that day, they remembered the great service. Another customer praised the quick response and staff's kindness when their tire on a Subaru went flat right before closing, and they needed a replacement. The staff was very helpful and fast, making sure the customer’s needs were met. Additionally, a customer noted that they recently went in for a transmission service, which was offered at a price lower than the dealer's. They appreciated being able to get in on time and wait comfortably, with professional and excellent service from Tiana and Sky. Many customers have expressed their intention to return for future vehicle maintenance, trusting Lex Brodie's for their automotive needs.
Great crew, very professional and efficient. I know every visit can't be perfect, but they give it their all. Excellent customer service. Make an appointment to help make your experience better.
I got a new set of tires on my Tacoma at Lex Brodie’s Kilauea today. They not only did a great job of installing quality tires well, they did a comprehensive inspection and gave me good information about my vehicles needs, they’re partnering with me to take good care of my vehicle and get longevity from it.
When I left, I noticed my brake pedal was “taller”, which means they added brake fluid but didn’t charge me for it.
Additionally, I asked a number of questions about suspension modifications from the ladies at the counter. They had the knowledge to answer them comprehensively, they engaged me in the conversation and I left with better information than...read full review
Drove from Kona for my wife's birthday to Hilo cruz and discovered I needed brake job for the rears. Called Lex Brodie's Kilauea, long story short, they took my 2018 Civic in at 2:30pm and finished the job at 4:30pm. Incredible service and accommodation for visitors from Kona. Mahalo!