by far the best massage ever. i get weekly massages but these were off the charts. 3 of us went in and all of us had magical experiences. worth every dime. love this and a definite do over.
Mable L.
Oct 2024
Kim was so gentle and in tune with the pressure needs of my body! She has a definite healing touch! I'm so thankful for both She and Avery's blessed healing massage celebrating my Sis's Birthday She's not one for massages but she thoroughly enjoyed Avery's gentleness. Mahalo nui and Blessings.
pat n.
Oct 2024
Saw the sign for this place when I was out for dinner a few days ago. I liked their location so I called to get massages for three people. A deposit was required on booking. The actual spa is small but intimate. They took all three of us in at once and they were on time. Nicole was my therapist and I thought I had hit pay dirt. I said I was very tight in my neck and shoulders and she proceeded to give me a firm but none painful massage. She took care of most of my issues while I was face down. When I was on my back she started to work on my face and jaw which further relaxed my neck. One of the best massages I have ever had. Turns out my two friends were singing praises about there massages. So I guess there whole staff is talented. I get massages on a regular basis. When I go to someone who has never seen me before I am usually disappointed. That was NOT the case at Hanalei Bay. I was the center of focus the entire time I was there. I could tell Nicole was focused on my needs throughout the session If you are near Princeville and wanwant a massage you should check these guys out.
Katelyn L.
Sep 2024
We got a couples massage here and it was a wonderful experience! The staff were very kind and attentive. This was my first ever massage and I really enjoyed it all and walked out feeling very refreshed and happy!
Cat H.
Aug 2024
Booked a couple's massage and paid a $160 deposit, which was confirmed/processed successfully. I did this through the website which showed at least 6 available time slots. The employee then texts that they're canceling my appointment because they had just taken a bunch of appointments over the phone and they're fully booked for the day. Not sure why an appointment over the phone takes precedence over one that was fully processed already online. Seems like this company is super unprofessional for (1) canceling appointments that are already confirmed with fully paid deposits and/or (2) conducting business so incompetently where the website doesn't reflect accurate availability. Even now as I'm writing this review, the website is still showing false availability. Avoid this business at all costs and go somewhere more professional.
T K
Aug 2024
Easily the best massage I've ever had! The staff was friendly and the technique was amazing. I was lucky enough to work with Avery and I would highly recommend her to anyone else!
Barbara Sousa
Jul 2024
Unreliable Service and Poor Customer Support
I booked a massage at this spa due to shoulder pain and received email confirmation. However, just 40 minutes before my appointment, they canceled it while I was already on my way. Despite requiring an $80 deposit to guarantee the service, they failed to honor the appointment. The attendant claimed the appointment was not confirmed, yet the website allows scheduling and charges the deposit. What sense does that make? This experience demonstrates their lack of reliability and poor customer support.
David E.
Jul 2024
Avery was just what I needed. Highly skilled, caring, thoughtful, professional. Thank you!
Luke Huncho
May 2024
The massage was ok. I understand the space is unique and small, but in the middle of my massage I could hear people talking outside the door. Being forced to listen to 2 women talking and laughing for 15 mins was not very relaxing. Also, the massuse was very eager to shove the tip chart in my face the second I got dressed. It was an ok massage, almost $180, I didn't see why a tip was so heavilty demanded. Somewhat dampered by my experiences here.
Mommna’s Life
May 2024
Came here 3 times and each time it’s such a relaxing experience, definitely skilled massage therapist here. I felt super loose and relaxed after the massage. Cant wait to come again in the future
tracy o.
by far the best massage ever. i get weekly massages but these were off the charts. 3 of us went in and all of us had magical experiences. worth every dime. love this and a definite do over.
Mable L.
Kim was so gentle and in tune with the pressure needs of my body! She has a definite healing touch! I'm so thankful for both She and Avery's blessed healing massage celebrating my Sis's Birthday She's not one for massages but she thoroughly enjoyed Avery's gentleness. Mahalo nui and Blessings.
pat n.
Saw the sign for this place when I was out for dinner a few days ago. I liked their location so I called to get massages for three people. A deposit was required on booking. The actual spa is small but intimate. They took all three of us in at once and they were on time. Nicole was my therapist and I thought I had hit pay dirt. I said I was very tight in my neck and shoulders and she proceeded to give me a firm but none painful massage. She took care of most of my issues while I was face down. When I was on my back she started to work on my face and jaw which further relaxed my neck. One of the best massages I have ever had. Turns out my two friends were singing praises about there massages. So I guess there whole staff is talented. I get massages on a regular basis. When I go to someone who has never seen me before I am usually disappointed. That was NOT the case at Hanalei Bay. I was the center of focus the entire time I was there. I could tell Nicole was focused on my needs throughout the session If you are near Princeville and wanwant a massage you should check these guys out.
Katelyn L.
We got a couples massage here and it was a wonderful experience! The staff were very kind and attentive. This was my first ever massage and I really enjoyed it all and walked out feeling very refreshed and happy!
Cat H.
Booked a couple's massage and paid a $160 deposit, which was confirmed/processed successfully. I did this through the website which showed at least 6 available time slots. The employee then texts that they're canceling my appointment because they had just taken a bunch of appointments over the phone and they're fully booked for the day. Not sure why an appointment over the phone takes precedence over one that was fully processed already online. Seems like this company is super unprofessional for (1) canceling appointments that are already confirmed with fully paid deposits and/or (2) conducting business so incompetently where the website doesn't reflect accurate availability. Even now as I'm writing this review, the website is still showing false availability. Avoid this business at all costs and go somewhere more professional.
T K
Easily the best massage I've ever had! The staff was friendly and the technique was amazing. I was lucky enough to work with Avery and I would highly recommend her to anyone else!
Barbara Sousa
Unreliable Service and Poor Customer Support
I booked a massage at this spa due to shoulder pain and received email confirmation. However, just 40 minutes before my appointment, they canceled it while I was already on my way. Despite requiring an $80 deposit to guarantee the service, they failed to honor the appointment. The attendant claimed the appointment was not confirmed, yet the website allows scheduling and charges the deposit. What sense does that make? This experience demonstrates their lack of reliability and poor customer support.
David E.
Avery was just what I needed. Highly skilled, caring, thoughtful, professional. Thank you!
Luke Huncho
The massage was ok. I understand the space is unique and small, but in the middle of my massage I could hear people talking outside the door. Being forced to listen to 2 women talking and laughing for 15 mins was not very relaxing. Also, the massuse was very eager to shove the tip chart in my face the second I got dressed. It was an ok massage, almost $180, I didn't see why a tip was so heavilty demanded. Somewhat dampered by my experiences here.
Mommna’s Life
Came here 3 times and each time it’s such a relaxing experience, definitely skilled massage therapist here. I felt super loose and relaxed after the massage. Cant wait to come again in the future