Haleakala Solar & Roofing

In mid-June one of my solar panels stopped working. From their web site I submitted a service request (at first I left a voice mail message but they then sent an email asking me to submit the electronic service request form). Sasha and Sadejsha provided rapid responses to my situation and questions, including explaining that they would have Enphase try a software fix and if that did not work, a replacement inverter would be ordered. About a week later they contacted me after Enphase could not implement a remote software fix and soon after we set up a repair date. I was happy that the new inverter was a free warranty replacement (Haleakala installed my system about 10 years ago so they have information on the system's history). There was an installation service fee but that is fine and was expected, so no controversy there. Kekoa came to install the new inverter. After discussing the best way for Kekoa to access my roof (rain gutters and overhanging roof tiles presented ladder issues), Kekoa did a fast inverter replacement and all is good. In all, it was about a 14 day process from service request to new inverter installation, which is fast for this type of business/situation. Mahalo to Sasha, Sadejsha and Kekoa for quickly getting my panel back up!

Fixed our leaking solar water heater panel. Best value and quality parts. Service staff were kind, friendly and knowledgeable with installing new absorber plate and even came back to finish off final touches (insulation on outside pipes). Mahalo guys!

Just got my Tesla solar roof installed from the only company on Oahu that can install to date (04-15-2024). From the office crew to the frontline workers, this company was really good to work with as far as quality and the installation process. The process was a lengthy one that is a fact and the equipment are being shipped from the mainland so just be prepared, which is why I almost gave a 4 star rating but then end result was all that mattered to us as homeowners. Jim the owner really took action when our initial roof tear off process was getting sour with a sub contractor Headed Home roofing when they was cutting corners leaving a very bad taste in our mouths. It was not the cheapest route as there are cheaper and much more faster options out there. But the photos speak for themselves, and the curb appeal is awesome. The Tesla solar roof was a great choice for us because we needed a new roof and wanted to install solar at the same time. Haleakala did an outstanding job in explaining the process and Max the sales rep is very knowledgeable with the current incentives Hawaii state and the federal has to offer. The office manager Sasha and Anela were both on it when it came to permits and contracts and getting the necessary approvals for work to start. RC the project manager was always very transparent and very clear and prompt when it came for work to get done even if it meant for him to fly in from Maui. Rich the superintendent electrician and Alfredo the foreman electrician are both local guys they both were easy to talk to and I asked a lot of questions about it and they were very chill cool guys to talk story with to explain how the electric side of it works, and they both are very intuitive and straight forward and have expert knowledge on how solar works. Jeff who was the engineer and designer for my Tesla roof is also very knowledgable. Please if you are in the market for solar, I highly recommend Tesla solar roof depending on your situation. Mahalo for all your hard work. AND I RECOMMEND HALEAKALA SOLAR.