Huge shoutout to Chris and this Anytime Fitness location. I called in to ask if my girlfriend and I could stop in to use the showers after hanging out at the beach all day during our last day in Hawaii. Chris let us pop in and use the showers before our flight home free of charge and was super welcoming. Thank you again Chris!
Courteney O.
Nov 2024
I cancelled my membership IN PERSON on February 15 and on March 1 I was STILL CHARGED for a monthly membership.
Tracey I.
Nov 2024
I'm so disappointed in how this gym has gone downhill. Ever since Coach May and Coach Tim left the turnover of employees has been alarming. They both brought a great energy to the gym. It's like they had a relationship with every member. Addressing every member by first name was an excellent customer service touch. It was very warm and welcoming. In the past four years, it seems like there's then so many coaches that only stay for a very short period of time. Now you get no acknowledgment but it's ok. A new employee will soon come onboard. The gym equipment is fairly new, but basic machines, they don't have all the bells and whistles like 24 hour fitness and powerhouse. This is not the gym for bodybuilders, Olympic, lifters, or cross fitters. This is a basic convenient gym. It also smells like Kalbi and gets smokey from downstairs, Young's, in the afternoons. They do have a massage therapist, a rude on too but he doesn't have a private room. They use the downstairs studio for those. Interrupting any other members that want to use that area that actually pay to use that. If they can have a massage session scheduled at any time of the day. Unfortunately, they don't have a calendar or notify any members when the downstairs is closed. In my opinion, put a calendar or eliminate having a massage therapist since there is no private rooms to provide the service. I was once using the downstairs area with another member. The massage therapist didn't even bother to say excuse me in the middle of our workout. He just told me he has a session and we can come back in one hour. I asked him if there was a calendar or something that I could look at so I don't have to interrupt his session. He said there isn't any and I should speak to the manager because he is the one that schedules it. I told him that it is a bit unfair to the other members because why would I go upstairs for one hour and wait for your session to be done just so I can come back downstairs. If he thought that I was being disrespectful. I was only matching his demeanor. I would think it's a bit common sense that people are already busy and carve out an hour or two just to make it to the gym. After this incident, I got a message from staff that immediate action will be put into place if I disrespect any staff. I was just voicing my opinion on having these massage sessions scheduled onto a calendar where members can visually look at it. That would be a good suggestion that would allow members to plan their schedules accordingly. I know the workers don't get paid much here, and used more for a steppingstone for personal trainers but customer service should still be important.
Chelsea Acob
Oct 2024
My first visit was a bit confusing at first because it was through the Active & Fit program so I wasn’t aware of the extra steps that I need to take. But once coach Chris got a hold of me he was able to give me a tour and answer any questions I had. I was just looking for a gym to use the cardio equipment but I may use their personal training and other services in the future. I’m glad they weren’t pushy about their products and services and they just let me know that they’re available when I need them.
Nicole Nason
Oct 2024
Great place to workout- has all that you could need. Did a run warmup on treadmill, then weights on rack and machines, then rowing and stair master. Not crowded on weekend when I went either which is nice. Place is clean. Parking was crowded but parked in neighborhood street 2 minutes walk. Would recommend!
mahi lunes
Oct 2024
Keoni is really nice!! Was really helpful
Joseph Brock
Oct 2024
Very well maintained gym; workers are friendly and very hard-working. Small but clean and they make good use of their space; it can be a little cramped during peak times and some of the people who go there don't have very good gym etiquette (ie: will try to open bathroom doors even if locked and repeatedly knock and shake the handle or walk into your range of motion while exercising), but overall no one is necessarily rude and the people who are friendly more than make up for it ??
Marcos Rivera
Oct 2024
Poor customer service. As soon as I put a stop payment is when they started reaching out to me. Becareful with membership there might as well go to another gym that doesn't hold one hostage.
Kiyana Weiss
Oct 2024
Anytime fitness staff is great! Chris broke things down for me and made me feel welcomed and like I was part of the AF family!! He gave me a tour of the gym and I didn’t fell like I was being forced into anything… thanks Chris!!!
Kristen-Ariel Tanoura (kree)
Oct 2024
Chris was so awesome! I was coming in as a guest to try out the gym for the first time. He took the time to help register me on a day that no managers were in, but he just happened to be there. He was really cool and so polite. I am very happy that i was able to try out the gym and get a work out in! Thank you so much for the great service!
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Marcus Mathews
Huge shoutout to Chris and this Anytime Fitness location. I called in to ask if my girlfriend and I could stop in to use the showers after hanging out at the beach all day during our last day in Hawaii. Chris let us pop in and use the showers before our flight home free of charge and was super welcoming. Thank you again Chris!
Courteney O.
I cancelled my membership IN PERSON on February 15 and on March 1 I was STILL CHARGED for a monthly membership.
Tracey I.
I'm so disappointed in how this gym has gone downhill. Ever since Coach May and Coach Tim left the turnover of employees has been alarming. They both brought a great energy to the gym. It's like they had a relationship with every member. Addressing every member by first name was an excellent customer service touch. It was very warm and welcoming. In the past four years, it seems like there's then so many coaches that only stay for a very short period of time. Now you get no acknowledgment but it's ok. A new employee will soon come onboard. The gym equipment is fairly new, but basic machines, they don't have all the bells and whistles like 24 hour fitness and powerhouse. This is not the gym for bodybuilders, Olympic, lifters, or cross fitters. This is a basic convenient gym. It also smells like Kalbi and gets smokey from downstairs, Young's, in the afternoons. They do have a massage therapist, a rude on too but he doesn't have a private room. They use the downstairs studio for those. Interrupting any other members that want to use that area that actually pay to use that. If they can have a massage session scheduled at any time of the day. Unfortunately, they don't have a calendar or notify any members when the downstairs is closed. In my opinion, put a calendar or eliminate having a massage therapist since there is no private rooms to provide the service. I was once using the downstairs area with another member. The massage therapist didn't even bother to say excuse me in the middle of our workout. He just told me he has a session and we can come back in one hour. I asked him if there was a calendar or something that I could look at so I don't have to interrupt his session. He said there isn't any and I should speak to the manager because he is the one that schedules it. I told him that it is a bit unfair to the other members because why would I go upstairs for one hour and wait for your session to be done just so I can come back downstairs. If he thought that I was being disrespectful. I was only matching his demeanor. I would think it's a bit common sense that people are already busy and carve out an hour or two just to make it to the gym. After this incident, I got a message from staff that immediate action will be put into place if I disrespect any staff. I was just voicing my opinion on having these massage sessions scheduled onto a calendar where members can visually look at it. That would be a good suggestion that would allow members to plan their schedules accordingly. I know the workers don't get paid much here, and used more for a steppingstone for personal trainers but customer service should still be important.
Chelsea Acob
My first visit was a bit confusing at first because it was through the Active & Fit program so I wasn’t aware of the extra steps that I need to take. But once coach Chris got a hold of me he was able to give me a tour and answer any questions I had. I was just looking for a gym to use the cardio equipment but I may use their personal training and other services in the future. I’m glad they weren’t pushy about their products and services and they just let me know that they’re available when I need them.
Nicole Nason
Great place to workout- has all that you could need. Did a run warmup on treadmill, then weights on rack and machines, then rowing and stair master. Not crowded on weekend when I went either which is nice. Place is clean. Parking was crowded but parked in neighborhood street 2 minutes walk. Would recommend!
mahi lunes
Keoni is really nice!! Was really helpful
Joseph Brock
Very well maintained gym; workers are friendly and very hard-working.
Small but clean and they make good use of their space; it can be a little cramped during peak times and some of the people who go there don't have very good gym etiquette (ie: will try to open bathroom doors even if locked and repeatedly knock and shake the handle or walk into your range of motion while exercising), but overall no one is necessarily rude and the people who are friendly more than make up for it ??
Marcos Rivera
Poor customer service. As soon as I put a stop payment is when they started reaching out to me. Becareful with membership there might as well go to another gym that doesn't hold one hostage.
Kiyana Weiss
Anytime fitness staff is great! Chris broke things down for me and made me feel welcomed and like I was part of the AF family!! He gave me a tour of the gym and I didn’t fell like I was being forced into anything… thanks Chris!!!
Kristen-Ariel Tanoura (kree)
Chris was so awesome! I was coming in as a guest to try out the gym for the first time. He took the time to help register me on a day that no managers were in, but he just happened to be there. He was really cool and so polite. I am very happy that i was able to try out the gym and get a work out in! Thank you so much for the great service!