Water heater decided to spring a leak. Used Yelp to send out some requests, and Aloha Aina was the first to respond. My favorite part of these guys is how honest and transparent they are about their services. They asked me for pics and a video, and they were able to provide a rough estimate over Yelp messaging. I discovered the leak at about 10:30 PM on a Sunday night. By 10:30 Monday morning, I had an appointment with Albert. By 12:00 NOON my water heater was fixed! Awwwwrite ! Mahalo to Albert and Keiko. I hope I don’t have to call anyone for a leak, but if I gotta, you know I’m calling these guys again. Professional, excellent customer service, skilled repair,... read full review
December 2024
I wanted to change the water heater in my condo because we had a required water heater check. Mine was still functioning well, but I decided to change it because it was the original when I purchased the condo new, and I wanted to avoid a problem in the future. I researched different companies and was pleasantly surprised that many had very good Yelp ratings. I selected three with good ratings and called all three to get estimates. Aloha Aina was the second one I called, and the quoted price was $100 less than the first one I called. Aloha Aina quoted me a price but also said that if I get a lower quote, I should give them a return call, and they will see if they can match... read full review
November 2024
Had a great experience with Keiko and Albert. They were very professional and responsive to my stressful situation. Albert was able to come out to investigate a suspected leak the day I called and was quick and informative. He explained the issue and we talked through the plan to fix the leak. Thankfully he was also able to fix the leak the same week in just one day. I would definitely hire Aloha Aina Plumbing for future needs.
Water heater decided to spring a leak. Used Yelp to send out some requests, and Aloha Aina was the first to respond. My favorite part of these guys is how honest and transparent they are about their services. They asked me for pics and a video, and they were able to provide a rough estimate over Yelp messaging. I discovered the leak at about 10:30 PM on a Sunday night. By 10:30 Monday morning, I had an appointment with Albert. By 12:00 NOON my water heater was fixed! Awwwwrite ! Mahalo to Albert and Keiko. I hope I don’t have to call anyone for a leak, but if I gotta, you know I’m calling these guys again. Professional, excellent customer service, skilled repair,... read full review
I wanted to change the water heater in my condo because we had a required water heater check. Mine was still functioning well, but I decided to change it because it was the original when I purchased the condo new, and I wanted to avoid a problem in the future. I researched different companies and was pleasantly surprised that many had very good Yelp ratings. I selected three with good ratings and called all three to get estimates. Aloha Aina was the second one I called, and the quoted price was $100 less than the first one I called. Aloha Aina quoted me a price but also said that if I get a lower quote, I should give them a return call, and they will see if they can match... read full review
Had a great experience with Keiko and Albert. They were very professional and responsive to my stressful situation. Albert was able to come out to investigate a suspected leak the day I called and was quick and informative. He explained the issue and we talked through the plan to fix the leak. Thankfully he was also able to fix the leak the same week in just one day. I would definitely hire Aloha Aina Plumbing for future needs.