Turf Masters Lawn Care of Woodstock

Sep 2023

I have given Turf Masters about every opportunity to provide the service that they agreed to provide. I review camera footage for each treatment because on the very first treatment, I was billed but no one actually came to my property. I submitted a complaint, and the issue was resolved but how many customers just don't pay attention. Every service has been marginal in coverage. I had a lot of weeds around the perimeter of my yard because the technician was only spraying the middle of the yard. I contacted Turf Masters for a service call and they simply told me that my next treatment was coming up and they would make sure that the route manager knew to address the issue....read full review

Apr 2023

I've had TM for years but recently I see a change. I had ordered aeration last year (never before had this done) because I felt the yard needed it for growth. This morning a guy shows up and aerates my yard without prior knowledge. I call TM and they indicated that once you order this service they do it every year. No one informed me of this rotating policy last year (because I would have refused it) and no one informed me of TM coming today aerate. Therefore I have no intent of paying for this service. I called TM and was informed a manager would get back to me. Let's see if they do the right thing, This is not the way to keep customers!Service: Weed control

May 2022

Filled out website for a free quote. They called and came by the next day to give us an estimate. Not too long afterwards, we received the email quote. Everything went very smoothly. Heard good things from neighbors.