About Complete Roofing
Reviews for Complete Roofing
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
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on-site services
Complete Roofing is a trusted and customer-focused roofing company that helps homeowners with storm or hail damage get a new roof through their insurance. They provide excellent service, from answering questions to working with insurance adjusters and documenting damage with drone inspections. Customers appreciate their professionalism, attention to detail, and dedication to customer satisfaction. The team is known for good communication, quality workmanship, and fair prices, making them a top choice for roofing needs. Customers report a smooth and organized process, with the company fulfilling its promises and delivering a beautiful new roof. The crew arrives on time, works hard, and leaves the property clean, with no trace of their work except the new roof. The project manager, Jesse Huggins, is praised for staying in touch, being present on-site, and keeping customers informed and safe. Overall, Complete Roofing offers a stress-free and quality roofing experience, with many customers recommending the company to friends and family. Their work has consistently earned praise for efficiency, responsiveness, and attention to detail.
Very pleased with the professionalism, quality of workmanship, and timeliness. I was surprised by how responsive and how efficient the communication was with Complete Roofing. I climbed on the roof to inspect and found it matched the quality of roof repair that I remember from my days in that business some 40 plus years ago. Even the cleanup afterwards was very good. Some of my landscaping took a beating, but that's to be expected with the shear mass of materials moving around.
We had the entire roof replaced due to storm/leak damage. Customer service was outstanding, very helpful from start to finish. The crew did the entire job all in one day. Follow up was great as well.
After having our roof replaced due to hail damage, I posted a customer survey and provided both positive feedback and a few concerns. What happened next truly impressed me. Chad Conley, the owner & CEO, personally called to thank me for taking the time to provide an honest review. In all the years I’ve responded to customer surveys, I’ve never had an owner reach out personally to express appreciation for straightforward feedback.
Mistakes and misunderstandings can happen on any project. What matters is how a company responds when a customer raises concerns. Complete Roofing demonstrated a level of accountability, customer service, and integrity that...read full review