AirMaster Heating & Air, Inc.

AirMaster Heating & Air, Inc. has been a trusted provider of heating and air conditioning services in the northeast metro Atlanta area since 1993. As a locally owned and operated company, they offer a wide range of services to both commercial and residential customers, including heating, air conditioning, and indoor air quality solutions. AirMaster Heating and Air, Inc. is a Carrier factory-authorized dealer, a designation awarded to only the top 5% of contractors. This ensures that their technicians are highly skilled and equipped with the best parts, tools, and equipment to deliver impeccable repair, installation, and maintenance services. Customers have consistently praised the company's technicians, such as Justin and Josh, for their professionalism, efficiency, and clear communication. Justin was able to quickly diagnose and provide the best solutions to a customer's HVAC issues, while Josh performed a thorough spring maintenance check, including raising the condensate line and installing a APCO-X UV-C light. However, one customer noted that the level of communication regarding the scope of a maintenance service call could be improved. They were unaware that a blower fan cleaning was not included in a standard maintenance service and ended up paying more than expected. The company is encouraged to clearly communicate the details of their service offerings to ensure customers are fully informed. Overall, AirMaster Heating & Air, Inc. is a reputable HVAC provider that consistently delivers quality services and satisfies its customers, with a few areas for improvement in communication and transparency.