Ulta Beauty is the largest beauty retailer in the US, offering a wide range of products including cosmetics, fragrance, body, skin, and hair care from over 500 brands. Customers appreciate the vast selection, which includes well-known names like Tarte, Fenty, and Chanel, as well as exclusive brands such as Kylie Cosmetics and Olaplex. The store provides options for conscious beauty, featuring vegan, cruelty-free products and sustainable packaging.
Many reviews highlight the exceptional service provided by staff members. Andie and Shanae, stylists in the salon, receive high praise for their attentive and skilled approach, making clients feel comfortable and satisfied with their hairstyles. In contrast, one experience with a stylist named Keshia was less favorable, as a customer reported that Keshia did not meet their expectations. However, Andie and Shanae took time off their schedules to fix the issue for free, which was greatly appreciated.
Additionally, customers have noted the helpfulness of other employees like Samuel and Taylor, who provided excellent assistance in finding products. Samuel was particularly commended for his kindness and willingness to help with specific skincare needs, while Taylor was a good listener and helped a customer find a new brand that worked well for their sensitive skin. Marlyn also received praise for her warm greeting and informative assistance.
Despite varied experiences with different staff members, Ulta Beauty remains a popular destination for beauty enthusiasts seeking a comprehensive range of products and services.
Isaac was super helpful. I am new to make up and had a general idea of what I wanted but really didn’t know how to use makeup or even what all I actually needed. He was extremely supportive and talked me through all the steps and showed me the correct placements and techniques. He honestly made something that had been giving me incredible anxiety very easy and stress-free. I couldn’t have done it with out him. Thank you so much Isaac!
Went there today, to get a color match on foundation; took 4 people and 30 mins to find the perfect match! Once we found the perfect shade, the showed me the best products for my 21st birthday shoot! 10/10 service, left with $100 in products and 4 new best friend! Currently went out to eat lunch with them, couldn't have picked a better day and a better crew! Thank you; Marissa, Taylor, Faith, and Bo!
I had an amazing experience at Ulta today thanks to Armani and Marilyn! They were both incredibly friendly, knowledgeable, and went above and beyond to help me. They took the time to answer all of my questions, helped me find exactly what I needed, and made my shopping experience so easy and enjoyable.
Their outstanding customer service and genuine kindness really stood out. It’s clear they care about their customers and take pride in what they do. I left with everything I came for and couldn’t be happier with my visit. Thank you, Armani and Marilyn, for making my trip to Ulta such a great experience—I’ll definitely be back!
1700 Norman Dr Space 510, Valdosta, GA 31601
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