About DeBeer Granite and Marble, Inc.
DeBeer Granite and Marble, Inc. is highly praised for its outstanding customer service and expert craftsmanship. The company is recognized for its patience and attention to detail, ensuring that clients are satisfied with their choices. Customers appreciate the efficient scheduling and prompt service provided by the technicians. DeBeer Granite and Marble, Inc. is known for offering a great selection of granite and marble at competitive prices, making it a top recommendation for anyone looking to enhance their home with beautiful stonework. Customers have shared positive experiences, highlighting the knowledgeable and professional staff, who assist clients in selecting the perfect materials for their projects. The business is known for its excellent customer service, as evidenced by the reviews praising the patience and professionalism of the team. Working with DeBeer Granite and Marble was a pleasure. Gabe was very helpful and patient as they sorted through what would work best in their home. The installation crew was top notch and took great strides to protect cabinets and appliances during the demo of old countertops and installation of the new. They love the new counters (quartzite Taj Mahal). Gabe was great to work with. DeBeer completed the work on time as promised. They showed up to measure and called before they came. They did the same for install. The counter tops look great and the install team was great! Highly recommend DeBeer, their crew did an outstanding job. Today they where meticulous in the installation, left the kitchen cleaner than when they arrived. It was a pleasure working with Thomas Ratliff in the selection process.
I am happy that I was able to find a local business in the community that values their customers and stands behind their quality.
I had the pleasure of working with Gabe as my sales person for my recent purchase of kitchen and bathroom countertops and sinks. Gabe was patient, personable, knowledgable and kept his service commitments throughout the purchasing process. He is truly a man of integrity and I am thankful for the opportunity that I had to work with him. The owner is also a man of integrity and kept his word when a issue arose and he followed up to ensure that I was satisfied with the solution. Both Gabe and the owner provided true customer service...read full review
I used DeBeer to source a custom vanity countertop and had a wonderful experience. It was a small project in the grand scheme but I still received great customer care and attention. The woman I worked with was so helpful and attentive in making sure I looked at a range of options, comparing materials/colors, and ordering samples. Installation was great and I’m so happy with the finished product.
Countertops that were installed while I was not home were not the countertops that I picked out from the slab in the yard there. I have tried to call and speak to managers and have not had a return phone call for the last three days. I feel like I deserve a conversation, but cannot get a return call
Update: deBeer granite has made every effort to address and resolve the concerns I initially had with my project. While the work is not yet fully complete, I am very pleased with the level of customer service and attention they have provided throughout the process. The team has been responsive, professional, and genuinely committed to ensuring that I am satisfied with...read full review