About Coastal Plains Chimney Service LLC
Coastal Plains Chimney Service LLC has earned high praise from customers for its outstanding service, integrity, and expertise. Matt and William, the primary technicians, have impressed clients with their honesty and professionalism. One customer shared a remarkable experience where Matt provided invaluable advice over the phone during a busy season, even visiting the site later to inspect the chimney without expecting payment. This level of commitment to customer care is rare and appreciated. Clients have noted that while Matt and William perform essential services like chimney inspections and cleanings, they prioritize safety and transparency. For instance, one customer was advised against using their cinderblock chimney for fires, demonstrating the team's dedication to ensuring their clients' safety rather than simply seeking a fee. William has also been commended for his friendly demeanor and thorough knowledge. He has gone above and beyond, offering practical solutions and even cleaning chimneys when needed. Customers feel confident in their recommendations, highlighting both William's expertise and the quality of service provided. Overall, Coastal Plains Chimney Service LLC is recognized as a trustworthy choice for chimney needs, with a focus on customer satisfaction and safety.
⭐⭐⭐⭐⭐ Outstanding Integrity, Expertise, and Trust – Matt is the Real Deal
We recently built a new home using Savannah Grey brick for the chimney and started experiencing multiple leaks in the attic tied to the chimney. As anyone who has just built knows, this is the kind of issue that can spiral into major damage and serious expense if not handled correctly.
I reached out to Matt at The Chimney Guy during an extremely busy season. Even though he couldn’t get out immediately, he took the time to walk me through practical steps over the phone to help mitigate the issue in the short term. That alone would have been appreciated.
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Great experience with the chimney guy. We booked a chimney cleaning but unfortunately on inspection, he recommended not to use it as it was built with cinderblock which is not safe. Although we are sad we can’t have fires this winter, I was still very impressed with the level of service provided by the chimney guy. I know many people would not have been so honest if it meant missing out on a fee! Highly recommend.
William inspected my chimney this morning and cleaned. Provided excellent advice on maintaining fireplace and eliminating smoke in house from backdraft and non-seasoned wood. Very friendly and professional. I highly recommend the Chimney Guy for your fireplace needs!