About Innovative Appliance Repair, LLC
Innovative Appliance Repair, LLC is well-regarded for its excellent service and knowledgeable technicians. Customers praise the professionalism of repairman Ian, who is known for being timely, non-obtrusive, and skilled at diagnosing and fixing appliance issues, including those with a freezer and a Wolf hood vent. He has a talent for explaining problems clearly and offering effective solutions. Customers also appreciate the accurate billing and well-organized scheduling services. The company has also made a strong impact in office environments, notably with their Miele Espresso Unit, which has turned coffee breaks into luxurious experiences. The team ensures smooth integration of high-quality appliances and provides great customer service, helping clients choose the right models for their needs. Overall, Innovative Appliance Repair is highly recommended for its expertise, professionalism, and dedication to customer satisfaction, making it a top choice for appliance repair and sales.
The installation team was outstanding. They installed a 42 in built-in refrigerator, including installation of new custom cabinetry panels with pulls. I appreciated their attention to detail in making sure the pulls were perfectly centered, laying down masonite and blankets for their tools to not scratch any surfaces. They were extremely careful in removing the old refrigerator and the new refrigerator through really tight spaces. They also provided instruction on how to use the appliance and what to expect. They were awesome. Go Team!
The Innovative Installs team alerted me to their arrival time and did a great job removing my old Miele dishwasher and installing my new one. They took time to make my cabinet-front Miele dishwasher fit perfectly, and were courteous and considerate throughout.
After over a year of frustration and multiple failed visits from an 'authorized' service provider who claimed my Miele dishwasher was 'inaccessible' and couldn't be removed from the housing, Innovative Appliance Repair (IAR) finally solved the problem.
Where the first company’s technicians gave up, a IAR technician showed true expertise and professionalism. They successfully extracted the unit, replaced the circulation pump, and had everything back in perfect working order in a single visit. It has been over two months now, and the machine is working beautifully.
If you have a high-end appliance and need someone who actually knows how to handle complex...read full review