We had our pool installed by Neptune Pools last year. While not everything went exactly as planned, what truly stood out was how Neptune handled every bump along the way. Their customer service was second to none.
Most recently, we had an issue with a pool light that needed replacing. Neptune jumped into action—it was all hands on deck to make things right. They went above and beyond to get everything corrected and get us back up and running quickly.
If I ever decide to install another pool, the choice is easy—I’d call Neptune again without hesitation.
Special thanks to Jabo, Jessica, Rob, Lucas, and Nick—you... read full review
August 2023
Neptune did an amazing job with our pool. They were fantastic from the design stage all the way through construction and working with additional vendors for our project to the completed backyard oasis. We would absolutely use them again! I highly recommend them for your custom pool!Services: Inground pool installation
June 2023
Pool contractor I hired to build my pool dropped the ball and never got my pool properly running. Good friend suggested I call Nick to see if he could help. Although Neptune does not use the same components my original pool contractor used, one of Nick's techs was familiar with the equipment so Nick sent him to take a look. Got me up and running and made sure all systems were properly connected to the app used to operate my pool. Also discovered my original contractor failed to properly wire and connect my heater so Nick sent his electrician to get the job done. In the process, he discovered there was a problem with the control panel and contacted the manufacturer... read full review
We had our pool installed by Neptune Pools last year. While not everything went exactly as planned, what truly stood out was how Neptune handled every bump along the way. Their customer service was second to none.
Most recently, we had an issue with a pool light that needed replacing. Neptune jumped into action—it was all hands on deck to make things right. They went above and beyond to get everything corrected and get us back up and running quickly.
If I ever decide to install another pool, the choice is easy—I’d call Neptune again without hesitation.
Special thanks to Jabo, Jessica, Rob, Lucas, and Nick—you... read full review
Neptune did an amazing job with our pool. They were fantastic from the design stage all the way through construction and working with additional vendors for our project to the completed backyard oasis. We would absolutely use them again! I highly recommend them for your custom pool!Services: Inground pool installation
Pool contractor I hired to build my pool dropped the ball and never got my pool properly running. Good friend suggested I call Nick to see if he could help. Although Neptune does not use the same components my original pool contractor used, one of Nick's techs was familiar with the equipment so Nick sent him to take a look. Got me up and running and made sure all systems were properly connected to the app used to operate my pool. Also discovered my original contractor failed to properly wire and connect my heater so Nick sent his electrician to get the job done. In the process, he discovered there was a problem with the control panel and contacted the manufacturer... read full review