Was seen today for the first time by Dr. Shonda Waddell and I couldn’t be happier with my decision! Finding a new PCP can be frustrating but she made me feel so comfortable! She listened to all my concerns and questions. Front office staff was very nice as well upon arrival and checkout
norman tapper
Apr 2026
Great service 👏
Tamika Harris
Nov 2025
Unfortunately, the reviews are accurate! I have called them multiple times to have my return to work forms filled out, well in advance, in addition to me sending several messages on mychart. Over a week and the forms were never filled out for my leave from work. I now have to drive to the facility to see if someone will simply do the job that they are paid to do. This location is trash and I will be moving on to a more competent location.
Vickie Marksbary
Oct 2025
Worst of worse. Would never recommend. Never called back when they said they would. Nurse was very rude. I wish I had gotten her name.
Chrisie Woodard
Aug 2025
I have gone to Dr. Heath since 2023, & I love how friendly & easy she is to communicate with. I also have never had any issues with the front office at all. Love this doctor’s office!
Rick
Aug 2025
Dr Hoque is the best and I am very grateful to him but the folks at front desk need training and leadership. Terrible attitudes and If you need to call this office…forget about it!!!
Dr Hoque gets 10 stars
Front desk staff gets minus 5..
Jason
Jun 2025
I went in for an appointment and the front desk receptionist treated me like i broke in her car. It was sad. i can see why she has no edges😑
John Callahan
Mar 2025
I had an appointment with Dr. Safri and explained I would be sending a form that I needed signed for my employer. I sent the form the next day via the patient portal because they told me that they don’t have an email for patients. 3 WEEKS later they called me with a question about the form I “just sent in”. Do they check patient portal questions once every 6 weeks?!? Completely unacceptable and I’ll be finding another doctor.
Chiynna Brown
Feb 2025
Ketha M.D. very terrible doctor no introduction no concern for patient concerns or conditions, when ask why I was set up an appointment for surgery and only came to get my heart rate checked she proceeded to say " I don't know this is a clinic not a hospital"
Chanay B
Dec 2024
I started going to this clinic in 2023. Dr. Heath is personable, attentive, and caring. Dr. Safri is very knowledgeable about healthy eating. The front desk staff must have improved from prior reviews because they have been very professional. Wait time is minimal. I recommend this practice, especially Dr. Heath.
Jimiyah Hunter
Was seen today for the first time by Dr. Shonda Waddell and I couldn’t be happier with my decision! Finding a new PCP can be frustrating but she made me feel so comfortable! She listened to all my concerns and questions. Front office staff was very nice as well upon arrival and checkout
norman tapper
Great service 👏
Tamika Harris
Unfortunately, the reviews are accurate! I have called them multiple times to have my return to work forms filled out, well in advance, in addition to me sending several messages on mychart. Over a week and the forms were never filled out for my leave from work. I now have to drive to the facility to see if someone will simply do the job that they are paid to do. This location is trash and I will be moving on to a more competent location.
Vickie Marksbary
Worst of worse. Would never recommend. Never called back when they said they would. Nurse was very rude. I wish I had gotten her name.
Chrisie Woodard
I have gone to Dr. Heath since 2023, & I love how friendly & easy she is to communicate with. I also have never had any issues with the front office at all. Love this doctor’s office!
Rick
Dr Hoque is the best and I am very grateful to him but the folks at front desk need training and leadership.
Terrible attitudes and If you need to call this office…forget about it!!!
Dr Hoque gets 10 stars
Front desk staff gets minus 5..
Jason
I went in for an appointment and the front desk receptionist treated me like i broke in her car. It was sad. i can see why she has no edges😑
John Callahan
I had an appointment with Dr. Safri and explained I would be sending a form that I needed signed for my employer. I sent the form the next day via the patient portal because they told me that they don’t have an email for patients. 3 WEEKS later they called me with a question about the form I “just sent in”. Do they check patient portal questions once every 6 weeks?!? Completely unacceptable and I’ll be finding another doctor.
Chiynna Brown
Ketha M.D. very terrible doctor no introduction no
concern for patient concerns or conditions, when ask why I was set up an appointment for surgery and only came to get my heart rate checked she proceeded to say " I don't know this is a clinic not a hospital"
Chanay B
I started going to this clinic in 2023. Dr. Heath is personable, attentive, and caring. Dr. Safri is very knowledgeable about healthy eating. The front desk staff must have improved from prior reviews because they have been very professional. Wait time is minimal. I recommend this practice, especially Dr. Heath.