The Pink Plumber is known for its exceptional service, featuring prompt and professional technicians who arrive on time. They explain the process clearly and fix issues efficiently. The team is diligent in keeping customers updated on arrival times and technician assignments. Technicians like Laron and Donald Land have received praise for their outstanding work, with customers expressing high satisfaction. Laron quickly diagnosed a floor issue and effectively managed a leak, even communicating on his day off. Donald Land impressed a long-time customer by fixing a clogged toilet in just three minutes and providing helpful advice on using a plunger. The company is recognized for handling challenges with tact and professionalism, going above and beyond to ensure customer satisfaction, even in difficult situations.
Laron was amazing! We called peachtree as soon as we noticed our floor lifting. Laron come out the same day and was able to give an high level diagnosis. Even on his day off, he communicated with us about our case. He was able to get the leak under control in an efficient manner.
I've been a loyal customer of the Pink Plumber since the 90's. I only trust them with my septic tank and also various other plumbing issues I've had to deal with. I made an appointment on line yesterday, for today between 12 and 4. Donald Land called me about 1:30 and said he should be by my house by 2:00. Sure enough, he arrived as promised. He fixed my clogged toilet in about three minutes, and showed me how to properly use a plunger. Yeah, there's a proper way to use it. Anyway, he charged me a fair price and was gone in less than 30 minutes. I love these guys, but hopefully I won't need them for awhile again. I wouldn't use anyone else but them.
Donald Land did a wonderful job. He fixed both our problems and explained what was wrong in a clear and concise manner. He was very courteous and cleaned up after the job. I would highly reccomend him.
2620 Mathews Street, Smyrna, GA 30080
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