My second worst salon experience in Savannah. I didn’t get my proper paid for service. Also when having a mild disrepute between the stylist, I asked to talk to the shop owner and she declined. I’m a stylist myself and one thing I come correct to are my entitled clients.
Alexis Lovett
Mar 2023
“ATTENTION ALERT”My experience with Satin Dollz was phenomenal!! First I want to point out that my call was answered within three rings the cosmetologist I spoke with was very informational and made me feel more confident in giving my natural hair a 2nd chance. If your are looking for a master cosmetologist that understands the assignment aced it beyond expectations a welcoming vibe that feels homey as if she was your long lost relative catching up on the good days. Her customer service is heaven sent with her gentle hands that left my hair glowing smoother than butterfly milk as I watched her give the dead life. Please book with Tesha Heyward for a life changing experience my bonnet chronicles are finally over with a OMBRÉ BLONDE T-BONE straight SILK PRESS giving nothing but bounce, body , & gloss I want to truly thank her for giving my hair that 2nd chance it desperately needed I have truly found my long life master stylist there’s not nothing she can’t accomplish. So let’s make a bet anyone that books with her and dissatisfied with the service leave a detailed review on why and I’ll give you $25 that’s how wonderful she is I’m putting my money where my mouth is!! Thanks again hun can’t wait to come back !! AVAILABLE NOW BOOK !!Services: Hairstyling
Janine Wilson
Apr 2021
My daughter hated her hair so much she cried in the car. The was glue in her hair and edges. And her wig was placed too far back. Wasted money and will not return!
Jemella W.
Feb 2021
***BEWARE*** I will never go back to this salon again. I have been going to this salon for a few years and have spent a great deal of money getting hand made wigs by one of the stylist name Dutchess. Dutchess advertises on her web page and all of her social media accounts that all her wings are hand made by a sewing machine, always. Well for some reason this was not done this time, my tracks were sewn in with a needle and there are big gaps in between stitching causing the wig to be lumpy and tacky. I went to her prior to the install for her to measure my head before making the wig and it still was too big. I have been a loyal customer of Dutchess , spending nearly $600 to have my wigs made. In a period of 3 years I have probably had 6 wigs made, so I had no doubt she would listen to my issues and correct the problems she created. Well when I called her about the issues she created she was very rude and unprofessional. She had excuse after excuse, she claimed my wig was sewed by hand because her sewing machine was broke but she failed to notify me as the paying customer that she was having these issues so I could decide if I wanted her to proceed with making the wig. I was met with hostility and angry like I had caused a problem when clearly she was angry that she had to go back and correct her poor wig construction. Dutchess did agree to "fix my wig" which meant attempting to sew down the tracks on a lumpy poor constructed wig that was ruined by her. Lets just say I will never step foot back in that salon, I refuse to pay that kind of money for a half a** job and a bad attitude because you screwed up. Its really sad, you try to patronize and support your own people and this is how i was treated. These young stylist have a lot to learn about being a business owners, You keep loyal customers by doing excellent work and having a positive attitude. What God has given can easily be taken away when you treat people poorly and take money you clearly did not deserve because you failed to provide quality service.
Lakira Hebron
Jul 2020
Definitely won’t be coming back here this lady who was very rude said “ where is your hair “ so I told her I didn’t know I was supposed to bring it ,it didn’t say anything about bring hair when I was booking it “ then she laughed and said “what you mean you didn’t know that’s why you gotta read ,Well it’s a hair store over here“ you really think I wanna spend my money with y’all now definitely not not only did I waste my time I wasted my money getting there with Uber there and back...now I have to find a different stylist on short notice for my birthday
Ice atola
Apr 2020
This is the place to be if you are a man and need a massage. They will make sure you will leave very happy?
Candace Bing
Mar 2020
Great stylists at this salon!
Cleopatra
Nov 2019
Shannon does an awesome job!! Loved my hair
Maxine Williams
Sep 2019
Shannon Bruce is Awesome, the atmosphere was peaceful and very professional.
Veatta Cargill
Jul 2019
Thanks Felicia I am loving my locs. You're the best, ?
Aminata Luke
My second worst salon experience in Savannah. I didn’t get my proper paid for service. Also when having a mild disrepute between the stylist, I asked to talk to the shop owner and she declined.
I’m a stylist myself and one thing I come correct to are my entitled clients.
Alexis Lovett
“ATTENTION ALERT”My experience with Satin Dollz was phenomenal!! First I want to point out that my call was answered within three rings the cosmetologist I spoke with was very informational and made me feel more confident in giving my natural hair a 2nd chance. If your are looking for a master cosmetologist that understands the assignment aced it beyond expectations a welcoming vibe that feels homey as if she was your long lost relative catching up on the good days. Her customer service is heaven sent with her gentle hands that left my hair glowing smoother than butterfly milk as I watched her give the dead life. Please book with Tesha Heyward for a life changing experience my bonnet chronicles are finally over with a OMBRÉ BLONDE T-BONE straight SILK PRESS giving nothing but bounce, body , & gloss I want to truly thank her for giving my hair that 2nd chance it desperately needed I have truly found my long life master stylist there’s not nothing she can’t accomplish. So let’s make a bet anyone that books with her and dissatisfied with the service leave a detailed review on why and I’ll give you $25 that’s how wonderful she is I’m putting my money where my mouth is!! Thanks again hun can’t wait to come back !! AVAILABLE NOW BOOK !!Services: Hairstyling
Janine Wilson
My daughter hated her hair so much she cried in the car. The was glue in her hair and edges. And her wig was placed too far back. Wasted money and will not return!
Jemella W.
***BEWARE*** I will never go back to this salon again. I have been going to this salon for a few years and have spent a great deal of money getting hand made wigs by one of the stylist name Dutchess. Dutchess advertises on her web page and all of her social media accounts that all her wings are hand made by a sewing machine, always. Well for some reason this was not done this time, my tracks were sewn in with a needle and there are big gaps in between stitching causing the wig to be lumpy and tacky. I went to her prior to the install for her to measure my head before making the wig and it still was too big. I have been a loyal customer of Dutchess , spending nearly $600 to have my wigs made. In a period of 3 years I have probably had 6 wigs made, so I had no doubt she would listen to my issues and correct the problems she created. Well when I called her about the issues she created she was very rude and unprofessional. She had excuse after excuse, she claimed my wig was sewed by hand because her sewing machine was broke but she failed to notify me as the paying customer that she was having these issues so I could decide if I wanted her to proceed with making the wig. I was met with hostility and angry like I had caused a problem when clearly she was angry that she had to go back and correct her poor wig construction. Dutchess did agree to "fix my wig" which meant attempting to sew down the tracks on a lumpy poor constructed wig that was ruined by her. Lets just say I will never step foot back in that salon, I refuse to pay that kind of money for a half a** job and a bad attitude because you screwed up. Its really sad, you try to patronize and support your own people and this is how i was treated. These young stylist have a lot to learn about being a business owners, You keep loyal customers by doing excellent work and having a positive attitude. What God has given can easily be taken away when you treat people poorly and take money you clearly did not deserve because you failed to provide quality service.
Lakira Hebron
Definitely won’t be coming back here this lady who was very rude said “ where is your hair “ so I told her I didn’t know I was supposed to bring it ,it didn’t say anything about bring hair when I was booking it “ then she laughed and said “what you mean you didn’t know that’s why you gotta read ,Well it’s a hair store over here“ you really think I wanna spend my money with y’all now definitely not not only did I waste my time I wasted my money getting there with Uber there and back...now I have to find a different stylist on short notice for my birthday
Ice atola
This is the place to be if you are a man and need a massage. They will make sure you will leave very happy?
Candace Bing
Great stylists at this salon!
Cleopatra
Shannon does an awesome job!! Loved my hair
Maxine Williams
Shannon Bruce is Awesome, the atmosphere was peaceful and very professional.
Veatta Cargill
Thanks Felicia I am loving my locs. You're the best, ?