My husband had a good experience here with an emergency service and we have referred several other patients from my husband's company. However, that will end. I contacted Savannah today for an appointment for my daughter. It was an emergency appointment after having seen urgent care last night. They told me they could get her in "whenever she could get there." They asked if she could leave right away and she did. She arrived in 45 minutes, the distance from our house. When she arrived, they said they would no longer see her because she was "late." She even spoke to the receptionist on the way to let them know that she was in construction traffic but still on the way. When I called back to speak to the office manager, he refused to let me speak to them and hung up on me. In addition to this experience, I tried both Beaufort and Bluffton for cleanings. I was open to any time this year, but they would only do it in 2 sessions. No one has time to book 2 sessions for a simple annual cleaning.
Elisabeth Brinson
Aug 2024
My scheduled appointment was on time. I was taken back and the work done professionally, friendly and fast.
M Steele
Aug 2024
First time using Howard Family Dental The experience was great. 533 Stephenson Ave, Savannah, GA
Marge I
Aug 2024
I had a horrible experience for a cleaning about a couple of weeks ago that has left my mouth hurting as I write this. Hygienist took it upon herself to try something new without getting my permission first. While she was doing the cleaning, she had the rinse tube stuck in my mouth at the same time, bad practice and service. This hygienist needs to go back and do some proper training on the process of dental cleaning; it is one thing at a time. I called the office manager to inform her about situation and she tried to downplay it. One more reason hygienist did this is to upcharge more for services. She better hope that there was no damage done to my teeth. No one should feel like this after a cleaning,
E Rooney
Aug 2024
Updating my original review. After not doing my cleaning on my first visit (despite rebooking specifically to include that) they then knowingly booked my cleaning when I wasn’t available. When I reconfirmed I wasn’t available, the response was “ok I’ll just cancel it then.” And didn’t even try to find another appointment until I asked. They then offered something another 3 months out. When I complained about the whole situation they MAGICALLY found something only TWO months out. Wild way to handle customer service.
Evan Rooney
Jul 2024
Communication was very frustrating. I rescheduled my first appointment as suggested by reception to ensure I would have a cleaning on my first visit, yet upon arrival I did not get a cleaning. “Because we don’t know your treatment plan ahead of time.” I’ve moved many times and started with new dentists many times, and this is the first time I didn’t get a cleaning on my first visit. They also didn’t bother checking my insurance until arrival. I will note that the hygienist and dentist were pleasant, quick and effective. But the overall communication was very frustrating and disappointing.
hayleigh byers
Jul 2024
I recently moved to the area and had to find a good dentist. I was fortunate enough to come across this practice, and I must say, my experience has been fantastic. Jamie and Brittney were absolutely amazing! They were incredibly sweet, educational, and truly excel at what they do. They went out of their way to make sure I was comfortable throughout the entire visit and guided me with such care and professionalism. The doctor was also wonderful, providing clear explanations and gentle treatment. I highly recommend this dental practice to anyone in need of excellent care. Thank you, Jamie, Brittney, and the entire team, for making my visit such a positive one!
Hayleigh b
Adryan Farringer
Jul 2024
The staff was extremely nice. I haven’t been to a dentist in years, but they made me feel comfortable.
Lee Brantley
Jul 2024
Alyisha is the best hygienist ! She does a phenomenal job with comfort and care and Dr. Emily gives the best care available. Highly recommend with 5+ stars!
Wanda Ashe
Everyone is friendly and respectful.
Jackie B.
My husband had a good experience here with an emergency service and we have referred several other patients from my husband's company. However, that will end. I contacted Savannah today for an appointment for my daughter. It was an emergency appointment after having seen urgent care last night. They told me they could get her in "whenever she could get there." They asked if she could leave right away and she did. She arrived in 45 minutes, the distance from our house. When she arrived, they said they would no longer see her because she was "late." She even spoke to the receptionist on the way to let them know that she was in construction traffic but still on the way. When I called back to speak to the office manager, he refused to let me speak to them and hung up on me. In addition to this experience, I tried both Beaufort and Bluffton for cleanings. I was open to any time this year, but they would only do it in 2 sessions. No one has time to book 2 sessions for a simple annual cleaning.
Elisabeth Brinson
My scheduled appointment was on time. I was taken back and the work done professionally, friendly and fast.
M Steele
First time using Howard Family Dental
The experience was great. 533 Stephenson Ave, Savannah, GA
Marge I
I had a horrible experience for a cleaning about a couple of weeks ago that has left my mouth hurting as I write this. Hygienist took it upon herself to try something new without getting my permission first. While she was doing the cleaning, she had the rinse tube stuck in my mouth at the same time, bad practice and service. This hygienist needs to go back and do some proper training on the process of dental cleaning; it is one thing at a time. I called the office manager to inform her about situation and she tried to downplay it. One more reason hygienist did this is to upcharge more for services. She better hope that there was no damage done to my teeth. No one should feel like this after a cleaning,
E Rooney
Updating my original review. After not doing my cleaning on my first visit (despite rebooking specifically to include that) they then knowingly booked my cleaning when I wasn’t available. When I reconfirmed I wasn’t available, the response was “ok I’ll just cancel it then.” And didn’t even try to find another appointment until I asked. They then offered something another 3 months out. When I complained about the whole situation they MAGICALLY found something only TWO months out. Wild way to handle customer service.
Evan Rooney
Communication was very frustrating. I rescheduled my first appointment as suggested by reception to ensure I would have a cleaning on my first visit, yet upon arrival I did not get a cleaning. “Because we don’t know your treatment plan ahead of time.” I’ve moved many times and started with new dentists many times, and this is the first time I didn’t get a cleaning on my first visit. They also didn’t bother checking my insurance until arrival. I will note that the hygienist and dentist were pleasant, quick and effective. But the overall communication was very frustrating and disappointing.
hayleigh byers
I recently moved to the area and had to find a good dentist. I was fortunate enough to come across this practice, and I must say, my experience has been fantastic. Jamie and Brittney were absolutely amazing! They were incredibly sweet, educational, and truly excel at what they do. They went out of their way to make sure I was comfortable throughout the entire visit and guided me with such care and professionalism. The doctor was also wonderful, providing clear explanations and gentle treatment. I highly recommend this dental practice to anyone in need of excellent care. Thank you, Jamie, Brittney, and the entire team, for making my visit such a positive one!
Hayleigh b
Adryan Farringer
The staff was extremely nice. I haven’t been to a dentist in years, but they made me feel comfortable.
Lee Brantley
Alyisha is the best hygienist ! She does a phenomenal job with comfort and care and Dr. Emily gives the best care available. Highly recommend with 5+ stars!