On 1/6/25 service tech diagnosed problem said “parts under warranty, office will call “ NO CALL I called office on 10/13/25 to ask when to expect service tech. Was told “parts weren’t ordered, hadn’t received authorization yet, would order tomorrow as today was a holiday and couldn’t ship on holiday “ I made phone calls during the week to inquire about parts . On Friday 1/17/25 ALL call’s went to voice mail. On 10/20/25 technician installed parts. I was charged both for initial service call and installation, my experience has always been that diagnosis is included in installation cost. If parts were in van... read full review
January 2025
I was very pleased with the knowledge and information he stated to us. It was clear to understand our issues. He explained the problem and added a solution. I will be calling on Ware mechanic heating and cooling again for service.
January 2025
Our family has relied on Ware Mechanical for three different family homes for over a decade. Each house has a different type of hvac installed. Ware techs and staf have helped us with repairs, maintenance, and even replacement of whole obsolete hvac systems. They really come through, especially when the weather seems urgency. Their staff is knowledgeable and communication is the best. Thanks, Ware!
On 1/6/25 service tech diagnosed problem said “parts under warranty, office will call “ NO CALL
I called office on 10/13/25 to ask when to expect service tech.
Was told “parts weren’t ordered, hadn’t received authorization yet, would order tomorrow as today was a holiday and couldn’t ship on holiday “
I made phone calls during the week to inquire about parts . On Friday 1/17/25 ALL call’s went to voice mail.
On 10/20/25 technician installed parts.
I was charged both for initial service call and installation, my experience has always been that diagnosis is included in installation cost. If parts were in van... read full review
I was very pleased with the knowledge and information he stated to us. It was clear to understand our issues. He explained the problem and added a solution. I will be calling on Ware mechanic heating and cooling again for service.
Our family has relied on Ware Mechanical for three different family homes for over a decade. Each house has a different type of hvac installed. Ware techs and staf have helped us with repairs, maintenance, and even replacement of whole obsolete hvac systems. They really come through, especially when the weather seems urgency. Their staff is knowledgeable and communication is the best. Thanks, Ware!